Baymont by Wyndham Helena

The rooms could use a dresser and a second chair.

Staff was accomodating Very dated and poorly maintained.

The room was small and to get a king bed in there the right side had no night stand. There was no central light to turn on with the switch when one entered the room at night. The coffee pot in the room had no basket to hold the grounds.

The parking lot was dirty and had garbage all over. The landscaping was pathetic. The desk clerk was great. Room was clean.

I think the staff was overworked but friendly

Booked somewhere

Very nasty smelling, black mold above the shower, carpet trimming falling off the wall, visible mold, dust and heavy dirt behind the beds. The protection covers were used before. There was fresh spilled coffee stains on the back and side of the mattresses. You could tell this is a lower budget motel, but for almost 200.00 a night, I guess I was expecting clean sheets on a minimum. The hotel, itself, reeks of corporate greed. You can tell when a corporate company takes care of its people. As a former manager of a hotel, this experience broke my heart, because you could tell the staff are under paid and under appreciated, as you could see the housekeeping and front desk staff working together to get the work done. The Staff was very kind and friendly. However the lack of minimal cleanliness is inexcusable.

Nice place

Staff was friendly and helpful. Good breakfast. Self parking.

Great location, friendly, helpful staff, excellent value,

Room was filthy, borrowed a vacuum from desk so we could get crumbs off of carpet that were there when we walked in. Had to buy sleeping bag and pillows since we were told no extras available.

The receptionist or girl working in the desk when we got there in the afternoon was very polite very nice. We had an issue with an employee. We were told that he parked outside our ground floor window living out of his car. I expressed my concern about this to the front desk and they said the hotel knew about this and they were OK with it The breakfast was terrible. There wasn’t much to choose from so we skipped it.

I arrived at 1 p.m and didn't like I had to wait till 3 p.m to check in or pay an extra $25 to check in early. Paint peeling on the roof in the bathroom. Exhaust fan in bathroom clogged with lint/dust. Window drapes deteriorating/rotting.

Good

Good

Exceptional

Convenient location, staff was very helpful A little out dated but was clean

The room was dirty and needed a lot of updating. The staff was somewhat friendly, but very loud as we tried to have breakfast. The breakfast was adequate at best.

Some sketchy characters around but didn't feel unsafe. It served its purpose Ok.

Not much to like unfortunately. Breakfast was ok. Our room wasn’t ready when we checked in. The hallway was very dirty, same garbage was there for our entire stay (a broken hanger and several pieces of trash). The parking lot is ridiculously small.