Fairfield by Marriott Inn & Suites Helena North

The staff was OK at best. She was able to switch our rooms which was good.

Very very clean hotel. Conveniently located to downtown.

Great location and quiet clean stay. Would stay again

A very nice centrally located place to stay in Helena. The breakfast was well stocked and the staff was very welcoming.

it was good. i had to book another night and the front desk helped me out and was very kind to me.

well located. clean. good place to spend a night or two while traveling. breakfast was good!

We enjoyed our stay at Fairfield. The kids particularly enjoyed the pool and hot tub. The breakfast was decent. Room and property was clean. Staff members were polite and helpful.

X

Was grateful for a place to crash but over 300 for one night is exuberant! It was a clean basic room

Good breakfast, nice pool, towels run out though.

The front desk help did not know their job, they put us in a room already occupied. Did not tell us that we had to ask for housekeeping. The brkfst was dismal, the luggage cart had a flat tire. Also, after a long hot day, we went to our room and discovered our cards had been deactiated, had to go back to the desk where the front desk clerk reactivated them. I also saw another guest with the same issue. The hotel is not cheap, but single ply toliet paper and tissues? Really, If I was Marriott, I would not put my name with this hotel! Extremely disappointing and inconvenient!

Excellent hotel in all aspects. No complaints.

The complimentary breakfast was another major disappointment. Both mornings, many of the breakfast items had run out and were never restocked. One of the reasons I chose this hotel was because breakfast was included, yet I wasn’t able to enjoy it either day. Overall, the rude treatment from the front desk staff combined with the lack of basic service made for a very disappointing stay. I would not choose this hotel again.

Nice hotel for the price. Cleaning of the rooms could be improved. We found dirty underwear in our room that did not belong to us along with other trash and food debris that was missed by the cleaning staff. The shower had pink mold in the bottom of it. Breakfast was nice. The pool area needs attention because when the pool deck surface got wet it was extremely slippery even when walking slowly.

it was great! Breakfast was good! Pool was so fun for the kiddos! We will stay here again for sure!

The stay was excellent. My biggest concern was the slippery pool deck. Staff admitted the deck had recently been resurfaced, but each of my children fell and fell hard when we were at the pool. There were only two mats connecting the pool and the hot tub and no other ways to mitigate falls. It was very unsafe.

Room was a little on the expensive side but it was worth the price

Location and how nice friendly the staff was and how clean it was

Comfortable beds The front desk person was speaking with a heavy accent and many guests ahead of me had problems understanding her and so did I

Very good