Spark by Hilton Homewood Birmingham

Clean room

Check in was easy. Room was clean & stocked well. The whole place smelled good.

Breakfast items did run out pretty quickly so things I normally eat or prefer were already gone.

Television did not work. Only one staff member working in whole hotel so she had to leave front desk to try & help us resolve it, then leave us to help people check in - ridiculous and unsafe. Another staff member she called about the problem said they had had that same tv issue in other rooms before. Room looked clean but must have had mold - both my daughter & I sneezed like crazy & got headaches while there, but were fine as soon as we left. Bathroom door creaked so loudly we woke each other up every time we used it. Would never stay there again and probably wouldn’t use a Hilton Spark again either. Better quality hotels in the area for the same price.

The area was quiet and peaceful and very clean We arrived and the room read 76 degrees. The AC was not the best. We changed it to our accommodations but it stayed on 73 and that is toohot for the summer time.

Delicious Pool maintenance and cleaning, separation of smoking section

Everything was clean only thing I wanted was a hot breakfast

Clean & staff was pleasant. Coffee was cold & it had big black things in it which tells me the container wasn’t cleaned regularly. It was my last cup. The breakfast was not good. The muffin was hard as a rock, inedible. There was only one elevator that we could find. Not good if there would have been an emergency.

Suite was awesome for my family.

Twice, I have stayed at this hotel for an extended period and each time I have been

The tub was disgusting. The bathroom and room smelled like urine. Thermostat for air conditioner did not work well.

Everything was nice and peaceful! N/A

The room was really clean and the air conditioning was great. But the air conditioning in the hallway was out I guess.

Nothing. They took my money

They were very clean and staff friendly

I had a good peaceful time

I reported to the front desk clerk the next morning, but she only said they had a pesticide co. that already had sprayed. She then said she would ask them to spray again.

Booked via Hotel.com. Reviews said great- but there was a 3.5 inch cockroach climbing the wall. And where there is one, there are hundreds. So we left and did not stay the night. The gentleman at the desk was very nice, but I feel like I should be refunded the $190.80 it cost to book a hotel that I did not even stay the night at. Would not stay here.

The room originally assigned to my family was poorly cleaned and fast food trash was left behind. It had a smell of old wet dirty clothes. We were given a new room (next door to the original) and it was cleaner, it still smelled bad, but had disgusting stains on the walls. The walls are very thin and we heard neighbors and also had people running and screaming through the halls all night long.