Ilikai Lite

Most things, I like it. It has its good and not so good. No breakfast option. I was wrongly charged from 800 dollars but after much debate and pictures of a bad old toilet they waived it. It ruined a few days of our trip. It is an old hotel. Management must take better care of customers. The staff gangs together instead of giving customers the priority and objectivity on matters of renting. Its not only a hotel but has other types of rentals.

Our floors in our room were dirty now washed.bathrolm floors were bad.

Lower level staff nice. Motel mentality not major hotel. Petty. Toilet broke middle of night. Trying to take almost 900 dollars from us! Upper management intimidating we experienced and not able to be objective. Guest services was maid manager once and she did not escalate it properly until I pressed days later! Tried to get the 900 resort fee too that was paid in front months ago already. They were a mess. Very uncomfortable and unprofessional. .

Great view, nice facilities.

M

I have been visiting for 6 years and never payed a deposit. Till this year. The hotel had an electrical fire, no power for a few days. The hotel staff played the victim and didn't want to help us out. We couldn't wash clothes, the vending machine was broke. We should have set outside homeless, it would have been the same treatment.

Iconic original high rise building in Waikiki. Stunning views over the nearby Hawaii village lagoon complex and through to the beach and surf. 2 wonderful pools. Bottle water and ice cream included in the daily hotel tax charge. Central location. Spacious room and balcony. Air con in room is highly appreciated. The photos advertised on the website are exactly what you get. Huge range of cable tv. Spacious kitchen. Large full size fridge. Tropical feel and spacious lobby. Daily fresh beach towels available. Beach towels available pool side too, sign in/out. Plenty of available lifts between 27 floors. Free DVD rental. Bond was recredited to account within 24 hours of check out. Thanks. Dated kitchen but very spacious. No air con in resort except in your room. Ice in bucket is available from reception only. Laundry is DIY paid for by vending card. But not too much to complain about.

Ocean view, cleanliness, soft pillows, the kitchen, staffs were friendly Valet parking takes a while, causing traffic in the entrance. No vent in the bathroom. Aircon was not getting cold, there is air but not cold air

Valet parking takes a while, causing traffic in the entrance. No vent in the bathroom. Aircon was not getting cold, there is air but not cold air

The hotel ok. The rooms have nice views but they need deep cleaning. It’s seems as if the hotel staff just wipes down rooms. Great Location and the the full kitchen is nice.

Very comfortable, clean and spacious room, the aircon worked super well, no musty smell, the kitchen was very useful. The bed was comfortable and our kid slept on the pull out couch bed and said it was very comfortable. The ocean view was just beautiful. The 2 coupons for free ice cream at the ice cream shop in the hotel was a nice touch. There’s a few restaurants nearby we got takeout from.

It was a very relaxing staycation and we were treated to the best ocean sunset view. Thank you Luke! Very convenient to having a restaurant, ice cream shop and Kauai market quick bites and souvenirs.

Exceptional

loved every minute of being there, especially the staff members who have worked there 40 years the Bowman I forget his name incredible people good job guys it was nothing to not like

We had a wonderful stay! We were here for a week to work an event at the convention center and chose this hotel because of the more affordable pricing and the ocean view. The rooms loom pretty much exactly like the photos, but the kitchen was a bit more outdated than expected, particularly the oven. The beds were comfy enough and we loved havinf a view of the ocean from our balcony. The pools were both nice and the staff was friendly every time we interacted with them. I will definitely be staying here again the next time I'm back on the island :)

Nice staff

Everything was exactly as we had wanted it to be!

Centrally located this is our go to hotel every time we are in Hawaii.

Exceptional

The view was wonderful. The staff exception. Food, drinks and shopping at facility was appreciated. Location was very acceptable. Very clean and upgraded. Nothing to complain about.