Extended Stay America Suites Philadelphia Horsham Dresher Rd

The staff were very friendly, and helpful. Didn't inform me on amenities, wasn't aware breakfast was available or visible. Definitely needs maintenance upkeep although clean.

This location was close to the Willow Grove Mall & multiple places to eat.

Dirty. Stains on the sheets . Had to change my room because it smell like human feces. Never again.

The friendly late night front office gal. Very helpful and so kind.

The location The bed was uncomfortable and the floor was sticky

This place is disgusting

The general manager was very rude. I put my trash bag outside by the door and she came banging on the door, before I got the chance to open the door, she already used her key and opened my door. I asked her what was wrong for her to be banging on the door like that? I couldn’t believe that she would open the door without waiting for me to answer because I was in the bathroom. It seemed like she wanted was to put the trash bag in my hotel room. Went downstairs to talk with her about the laundry room, she kept letting the office door slamming in my face and I kept knocking on it, and each time she opened it and then let it go so that it slammed in my face, while I was talking to her. She had me thinking that I was trespassing on her property, very unprofessional.

My bathroom had mold by the shower and ceiling as falling down. Bath towels had other peoples hair on them .. disgusting place

Clerck are very diisrespect No privacy

Massive contrast with Fairfield: even though ESA was more expensive, the room was not nearly as nice or as well maintained: (door handle had been jarred loose, and did not feel secure); vinyl instead of carpet on the floor - just generally had more of a cheapo vibe. In ESA's defense, the two employees I worked with were outstanding, cheerful and eager to be helpful. Their names were Roman and Rowena - 5 stars for them, maybe 3 for the accommodations.

My shower didn't work

Refrigerator was very clean. Convenient location for my trip Kitchen counters were sticky, old food in the microwave, water in tub would not shut off, spiders everywhere, stray hairs on the bathroom counter, not vacuumed well. Coffee was often like water Quality of grab n go food

The morning crew was amazing and so helpful!

Clean Establishment Huge Deal To Us, Staff was extremely pleasant especially the young lady RO at the desk she was sucha kind soul made my wife feel exceptionally welcomed. Will recommend this one ten times out of ten times.

Nothing to like in this dump

I was able to buy grosery to cook my own food Long

Absolutely horrible. Inpreoaid for the room and let them know I would be arriving in the morning. I even called the day of the arrival to let them know if. However because I didn’t arrive the day/night before they cancelled my reservation and I was forced to find another hotel. Hotels.com or extended stay owes me my money back. How is this possible. I’ll post later to update everyone on this saga.

No breakfast offered but for the price it was a clean safe hotel

Nice place, nice staff, could use a little updating but overall good for the price.

Some of the ppl were friendly and close to my work Lots of sketchy ppl , felt uncomfortable some of the time to be there alone