America's Inn Sugarland Stafford

Very good

I didn't use the pool or any other amenities other than the room. Staff was friendly and helpful and went out of their way to make my experience better. I noticed the room was clean and well maintained. I was slightly disappointed that the room had roaches but I managed. Air conditioning worked sufficiently. My second night I had an issue sleeping as the smoke alarm sounded off; more than once. The first time it happened was just as I was getting into sleep, around 11:15 p. m. I thought I could just go back to sleep but it happened again repeating several times. This was around 1 a. m. I called the front desk and the attendant came immediately. He attempted to fix the smoke alarm but realized that it was wired into the building and not just battery. He offered me another room, which I accepted. This attendant is someone I would want on my team: responsive and able to solve problems to make my stay more comfortable.

There was some cockroaches

Very poor

Very Very old Bath was broke

Okay

They sold suitcases. That was awesome

Overall I give it a 3 the rooms smell of mold again the big roach was a problem the tub was not clean

Very nice and reasonable staff is awe

The room had roaches and that is the number one no no

Room smell do bad bedsheets smell bad very dirty place

Slept in my car because of how mamy bugs there were in the room.

Very good

Cleanliness and bed mattress

NOBODY BOTHERED ME! Quite a bit, for starters, you call this a budget hotel?? $60 plus dollars a night check in is from 3 pm to 11am. Why am I not getting a full 24 hours per day? The roaches are extremely bad, I always bring can of raid. Only reason I stay here so much is because of the location. I just realized there is another America’s Inn right down from this one. I may start staying there. Soon enough I would have found a hotel I will be extremely happy to stay at on the weekends. Not to mention the people who you have that normally stay at this location are, rude, loud, don’t care about other people’s property or try to keep their noisy to a minimum. You have a rule of no guest, I see people visiting all the time, staying over even. & the of amount of dogs that I hear, see and see piles of dog poo on the ground is unheard of. STOP SENDING ME ALL THE TELL US ABOUT YOUR VISIT! As you can see, you don’t want me to tell anything! So stop sending me those things every day/every 5 minutes! The staff here, for the most part are nice enough. They have to smile and give good service, it’s part of their job. I’ve sent messages to the Mgr for the front lobby, not 1 time has he/she reached out when I told you things. You have to get better at all these things…. You suppose to be running a business

Pleasant

It's an older hotel, and the shower felt rather spongy but the greatest flaw of this hotel is the location. The nature of the highways make getting anywhere a nightmare and walking to dinner a serious multiple km hike. If you need a place to crash and not eat, it's great

Very good

Nice easy convenient overnight stay

Good