Comfort Inn & Suites SW Houston Sugarland

I stayed one night and never again the sheets were never changed the fold out couch had food stuffed in it with dirty sheets and they only brought us a fresh set to change ourselves the shower was hanging off the top lock was broken as if someone kicked the door open and when we told the front desk about it they asked if we did it we were only in the room 10 min! Don’t stay here!

Staff was helpfull and room was clean

Roaches

It’s perfect stay..

Breakfast was not up to the mark. Toaster was not working

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Terrible place. Smell really bad. I cant spend even one night. I want to give “0”

nice clean & staff professional

Room was clean but roaches in every room. Breakfast selection was poor and waffles were inedible. Tried to get them to move us to a different hotel but no refunds or offer to help. Checked with Expedia but they were no help. They side with hotel so not useful to use for bookings.

El ascensor estuvo dañado, el desayuno es graso, en la habitación de mis papás había cucarachas, en las habitaciones continuas fumaban marihuana

good

Please try to improve your services, your establishment is very dirty.

location

The place was terrible. Only the night guy was great. The morning and afternoon crew were horrible. Room had cockroaches and I told him to clean the room every single day but they did not. It smell like maneuver.

Sucio, con cucarachas en la habitación, basura tirada por todos lados, el desayuno súper básico, huele a cigarro por todos lados.

the room smelled, the sick in register was leaking anytime you turned it on, I told the person at front desk, and they was very unconcerned. There was no instructions for the waffle maker, and the creamer for coffee was out, and they lady acted as if I was bothering her to get more

I will Never choose Choice group hotels in the future..

The property needs to be remodeled. The hotel was dirty on the outside and inside. There's a large homeless population living in the hotel also.

The hotel was under few renovation. Very dirty and very unkempt. Thick pets and cigarette odors. The staff I met on first night of arrival was very rude and inappropriate. Cleanliness, roch, staff rudeness and the environment.

My stay in comfort inn and suites Sugar Land, Houston, Texas was truly wonderful.It’s the perfect mix of comfort, culture, and modern living. I would gladly visit again.