Comfort Suites Houston West at Clay Road

Good!

Good breakfast with lots to choose from. Most of all, the staff and especially Mr Kim, were incredibly helpful. Thank you for a wonderful stay.

The room was very well kept and spacious. Parking was great . If I would change anything there would be an ice machine on first floor since I’m handicap. Breakfast was good . Overall I would recommend and stay again.

Won't return, definitely not worth the money and it may have been more cost effective to pay directly through the hotel than through Expedia. Staff was polite enough but place definitely needs renovations but the bed was comfy.

Clean spacious room with good breakfast

Good location, staff, room, parking, breakfast amenities. No complaints.

The staff was very friendly and helpful. No complaints there. The room lacked attention. The bath tub appeared to have been painted partway up the tub--apparently trying to hide damaged to the surface. The shower curtain rod was leaning downward so that the curtain wouldn't stay in place all the way to the wall, preventing leaking onto the floor. The bathroom door and trim around it were pealing and appeared to have water damage. I could tell they cleaned the room because it smelled like chlorine and it wasn't anywhere near the pool. Chlorine may be a good disinfectant but there's products out there that don't have that strong, disagreeable odor. With the supposedly high rating shown online for this property, and the price the hotel charges, I anticipated a much nicer quality room.

Did not end up staying there because we drove up and didn't feel safe. Cancelled it and stayed somewhere else. Didn't even go in because the outside was so bad.

Nice and clean; however, not close to the city. Also, there was someone hanging outside the rooms appearing not to be a patron of the hotel.

Location, lobby was good, food average, space of room was good Bathroom was old and like a cheap hotel, gym not in good condition, bed sheets very plasticky

I had a very pleasant stay at Comfort Suites Houston West at Clay Road. The room was spacious, clean, and comfortable, with all the amenities needed for a relaxing stay. The staff were friendly, professional, and always willing to help with any questions or requests. The complimentary breakfast was a great bonus and offered a good variety of options to start the day. Overall, the hotel provided great value for the price, and I would definitely stay here again and recommend it to anyone visiting Houston.

bad maintain in general, outdated, overpriced, you could see dirt and hairs, rooms need urgent make over

Very helpful staff, as we called early to let them know our arrival wouldn’t be until middle of the night and they were very attentive.

It was very dark. The bathtub looked like it needed to be changed. It was ok but not worth the price paid.

Clean Nothing

Nice room The breakfast was very limited and hot tub wasn’t working

Ok stay.

The room was pretty worn down. Our mini fridge wasn’t working so we requested a change in rooms. The front desk clerk was very helpful and honestly the best experience about this hotel.

Clean room, soft bed, helpful staff