WoodSpring Suites Houston Northwest

The property was Good!! Nice

The rooms are updated/clean. The staff was great. Amenities (gym, vending, washing) all open and working. Recommend bringing cash/coins. Bring extra towels/tissues for extended stay. Parking easy/safe. Convenient location. Would stay again!

When we entered our room, which included a cooktop and refrigerator, it smelled as if it hadn't been properly cleaned and had a strong, unpleasant odor. There were also no cooking utensils provided, even though the room had a kitchenette. Most importantly, I didn't feel safe staying there with my young children, which made the experience even more concerning.

Wifi needs to improve.

Everything I mean it was beyond expectations It's nothing I didn't like but most of all no roaches and very clean. I stayed at extended stays before like extended stay america and it was like living in someone back trash can. So keep up the amazing work

It's nothing I didn't like but most of all no roaches and very clean. I stayed at extended stays before like extended stay america and it was like living in someone back trash can. So keep up the amazing work ?

Clean room also beautiful staff

Exceptional

I was there for 2 weeks and the housekeeper never arrived, I never received a cleaning in the room nor clean towels, the terrible internet

Wife was bite buy spider in room found 2 different spider nest in room. Closet was molded n made whole room smell like old cigarettes whoever the previous guest was covered the smoke alarm with some type of paper. Once told the front desk of all of this, she basically rolled her eyes and said that she would contact her manager and was never called back.

Terrible customer service

Clean and friendly staff! Some questionable “guest”

The location was farther from the miles/time to my meeting place than the miles/time locater on the site The room was extremely damp. Condensation was heavy throughout the room

Some questionable “guest”

It was relatively clean but the room smelled so strongly of wet dog, it was hard to manage.

Exceptional

Additionally, the air conditioning took quite a while to cool the room down, and the beds were not very comfortable. On a positive note, the staff was friendly and courteous throughout my stay, which I appreciated. With some improvements to room maintenance and comfort, this hotel could provide a much better guest experience.

Showers were not the cleanest and the hotel spelled like w**d. I’d recommend staying somewhere else, but if you need to be in this area for a night or two. It’s ok. But recommend somewhere else entirely

Staff was friendly, pet friendly

Tameka front desk was amazing. Facility was clean and staff was friendly