WoodSpring Suites Houston Northwest

I was there for 2 weeks and the housekeeper never arrived, I never received a cleaning in the room nor clean towels, the terrible internet

Wife was bite buy spider in room found 2 different spider nest in room. Closet was molded n made whole room smell like old cigarettes whoever the previous guest was covered the smoke alarm with some type of paper. Once told the front desk of all of this, she basically rolled her eyes and said that she would contact her manager and was never called back.

Terrible customer service

Clean and friendly staff! Some questionable “guest”

The location was farther from the miles/time to my meeting place than the miles/time locater on the site The room was extremely damp. Condensation was heavy throughout the room

It was relatively clean but the room smelled so strongly of wet dog, it was hard to manage.

Additionally, the air conditioning took quite a while to cool the room down, and the beds were not very comfortable. On a positive note, the staff was friendly and courteous throughout my stay, which I appreciated. With some improvements to room maintenance and comfort, this hotel could provide a much better guest experience.

Showers were not the cleanest and the hotel spelled like w**d. I’d recommend staying somewhere else, but if you need to be in this area for a night or two. It’s ok. But recommend somewhere else entirely

Staff was friendly, pet friendly

Tameka front desk was amazing. Facility was clean and staff was friendly

It’s just a quick stay place I’m really iffy about where I stay so it wasn’t up to par for me

Okay to stay

Very clean nice people and

I actually rented the room for my son, who left two days early because of a bad odor that he attributed to the black mold he discovered in the room. He intends to send me pictures, but I have not received them.

Nothing online isn’t how the place look in person Everything places stinked and the property has roaches

The property on the outside and the lobby was kept clean. On my first night While unpacking I saw roaches. I immediately took my luggage back to the car where I kept them. I left the hotel early.

Room with roaches and cigarettes smell

the bed was not a king size you only get 2 pillows that have no cushion in them and the liner of the bed is plastic which makes the bed so hot. and on the portal it said 5 per dog stay they charge you 50 deposit first false advertising

Roaches. Staff absent most of the time, which is bizarre given they can see you at the counter when they are in the back talking on the phones.

Booking claimed pans and cooking/eating utensils were included, turn out they are not included and needed to pay $20 extra for pots and pans and utensils!