Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Nice place to getaway

It was great the people was nice

I had a flyght delay and they charge me the previous day a room hold and a new day totally outrageous

Blood on sheets, reception didn’t move with any urgency. Got moved to a handicap room. Terrible service

great staff

It was a good place need some up grades but over all very nice place 2 stay

Very clean, nice staff. Would recommend again

hotel was clean. staff was courteous and professional. offered buffet breakfast for a very reasonable price. location is ideal. will definitely stay again!

AC was locked on low so I had to use a fan , someone smoking mj on floor which lead to my vent into my room VERY SAD .. I guess u can’t go anywhere without smelling skunk , staff Lauren was so amazing very kind and helpful

Room was not cleaned properly, beds were not made when house keep came to "clean" the room; towel paper was insufficient. The breakfast at the hotel was good but the servers were confrontational when we requested the itemized receipt after the payment made with cash because they did not provide the itemized receipt. The elevators and the surrounding areas were dirty and wet all the time. Overall, the experience was poor, less than any lower expectation.

Bbb.

Check in was easy. Need to pay for parking. Also $50 deposit per room. A/C in the room made loud noise. Overall okay. Good for 1 night stay

Great

The rim was so beautiful with a nice view!

Very accommodating staff. Parking was a breeze. Rooms were cleanly and quite comfortable. I would stay here again.

The famous “Julio Margaritas” in the lobby bar were fantastic! Bartender, Julio, couldn’t have been nicer and made the best margarita!! Clean room, tasty breakfast, and friendly staff.

Yo everybody who work there is dope cool respectful and helpful. A few workers got a chance to try my Spring Water Thuggizzle Appalachian Mountain Spring Water and the little lady in the kitchen was a sweet lady. I can appreciate my Crown Plaza because my room was cleaned breakfast was on point staff was cool and the Air conditioner was always nice and cold. Everybody who works there deserves a raise 💯 #thuggizzle

Horrible. Couldn’t get breakfast after getting complimentary breakfast for 2.

Worst Crown Plaza I’ve ever seen. Elevator was even disgusting. Pool was shameful, went to take a shower and it wasn’t even clean hair etc on the bottom of the tub. Wouldn’t even shower. Front desk staff very pleasant. Bar staff I could tell didn’t want to be there. Breakfast was ok. Bed though was comfy. They. Desperately need to upgrade this property. Very run-down.

the pictures catfished me, the pictures are way nicer then what you really get. It’s definitely affordable and not completely terrible. It’s very basic and you walk in to a weird smell of muggy bleach in the lobby, interior has ok decor and the staff is super friendly so that’s a plus and no problems there. I wouldn’t recommend buying anything from their small store because it’s extremely expensive for no reason. The rooms were also very basic and a tad ‘worn’ for lack of a better word. Showers were super hot I liked that and the bed was comfy. I’m from Michigan so I was here for dream con and seen a gigantic dead cockroach in the hallway next to the vending machine and that was hella gross, is that normal to see in the south? Definitely didn’t see any in the room, I TRIPLED checked lol. Pool seemed bigger in the photos but still wasn’t bad and my group had tons of fun in it. Wouldn’t book again but it was just Ok and Ok only. Breakfast sucked too so just go somewhere else to eat if you can! Definitely spend the money to be closer to dream con if you can, your directly on a highway and it’s kinda annoying to get places IMO. hope my review helps others.