Hilton Houston NASA Clear Lake

Right now I’m waiting for the final invoice. I sent a lot of mails requesting for this and anyone responding me Reception or Financial guys

Great Nothing

Location Smell

Location is excellent with water view... but there was this noise that sounded like a train every so often from upper floor!

I am sorry that this hotel has closed. It has a perfect location and stunning views from the rooms. THe breakfast was excellent.

This hotel is closing soon. The pool is green.

The room was hot all weekend. AC barely worked. The pool was unusable because it was so green. The place is completely run down.

It was close to where we needed to go and the staff was pleasant. The hotel was a little dated.. It had a smell like it was old.. seems like a nice property just needs to be renovated

Staff was great,rooms great, only issue was the pool was green. Had 4 grandkids and couldn’t swim.

The hotel is closing down within a week and they seem to be operating with a skeleton crew who are doing their best. The hotel is run down but seems like it was a nice play to stay in its hey day.

The stay was fine, but the room was not what we were promised.

Unfortunately this property is being closed in a week for renovations as it was sold. The first night the air conditioning went out and didn’t work. The staff, Amber overnight and Adam evening shift both were at the front desk, were EXTREMELY helpful and tried everything to help alíviate the issue. Didn’t help. No A/C that first night. We suffered through. The next morning we went to breakfast and the two young ladies there (Lundy and Luz) were phenomenal and took care of breakfast for us due to our miserable night. We left, went to work with assurance that engineering would get it running during the day. As we were contemplating changing hotels if they couldn’t fix it, we came back at a late lunch time just to check. The front desk staff (Matthew and some petite Latina girl) were not helpful at all. I feel like they straight out lied to me saying that they spoke to Engineering dept and all is fixed. I went up to my room which I left set at 60 degrees-it was still 90 in the room. I was heading back to the front seat and at the elevator met Mike from engineering who straight out told me that he is first starting to repair the chiller. Anyway, two nights of no A/C. Adam corrected the bill to reflect the situation. For that we are thankful to him and the care from Amber.

The hotel rooms could used some updating. Breakfast was just ok. Staff was responsive. Communicated via text for the most part. Chiller went out overnight but failed to notify guests. Definitely just an ok experience.

View great Filthy pool. No staff seemed to care that my sisters room smelled of urine, due to closing this month, there were no rooms to move to. I sure hope she gets some credit back for the pee smelling "penthouse"!!

Small, old room. Maids did not clean daily. Came only once on our 4 night stay. Beds uncomfortable. No floor machines for ice.

Hotel must be upgraded in it’s totality, great location and value but building is obsolete

The location and view of water. A/C didn’t work properly and it was stuffy, smelled like urine, pool was cloudy and dirty, $24 breakfast was terrible, and every time we voiced concern about any of this, the response was “well, we are closing down for renovations in a month.” Nobody tried to make any of this better for customers there. Very very disappointing.

Great location. Super nice staff at check in and on floors. Very pretty place. Great waitstaff in restaurant Pool was unfit to swim in…9 of us had packed swimsuits ‍♀️ Appeared to be AC issues through out the lobby and restaurant area. It got quite uncomfortable by the time we finished breakfast. Our room was very nice but the bathroom is so small you have to walk to the corner of this tiny room to close the door. It’s an accident waiting to happen .

I had a leak in my room. They moved me to another room which was also leaking. I stayed because it was late and I didn’t want to move again. I was still charged for using a bottle of water.

Not feeling good