Hotel Ylem

The room had a moldy smell, it was a very late checkin so I did not bother complaining. It was close to NRG stadium and had a free shuttle to the stadium. Breakfast options and staff were good.

A cute little hotel with style and friendly staff. Board game collection is a nice touch. Breakfast was simpler than expected but the hot biscuits were delicious and classic Texas. Staff were awesome and our room was very spacious which was lovely.

Very friendly staff and great location for the Houston stadium. I had a great time

This is a nice little hotel within 15 minutes of NRG stadium. We enjoyed the comfy bed and the cable TV out of the Houston heat. A few blips were: no bartender at the bar, no room turn unless requested (we were not advised, not a big deal, we just asked for extra towels, and we were charged ten dollars for a replacement key card.

I've always wondered why it takes so long to check in to a hotel when they have all my info already. They do it right.

Initially our first room had a musty mouldy smell. Probably from the carpet. I told the front desk lady about it and she said there weren’t any other rooms available due to the World Cup. Also someone had removed the cable box from the TV and the maintenance man found another one. We checked in at 315 and had to wait until 430 pm for our room to be ready. Finally bathroom had some hair in the shower room. I told the front desk lady about how disappointed I was about condition of the room and asked for a discount. She was not happy and simply said in a hostile manner please review your belongings from the room and bring them to the front. I asked her why would we do that? She tersely replied I am trying to find another room for u. I said that’s great but why would we remove our stuff if u haven’t found a room for us? She didn’t acknowledge that but repeated remove your belongings. I thought we were being kicked out of the hotel but when I returned to the front desk she gave me door pass to a new room. Good news it didn’t smell like a burlap bag and the tv worked. Going forward please ensure your rooms are properly clean and everything is in good working order

Later, when we tried to use the fitness center, our key cards still wouldn’t work. After making two more trips to the front desk to have them reprogrammed, we were finally told that the fitness center had been relocated to the other side of the building. Apparently, they had not yet updated the signage, so the room marked as the conference room is actually the fitness center. The room itself was also not properly prepared. The bathroom contained an unwrapped bar of hand soap, only one set of towels, and the body wash dispenser in the shower was empty. Since we were staying for two nights, on our second day, we requested housekeeping before leaving for the day. Unfortunately, when we returned that evening, our room had not been serviced at all. Overall, our stay was very disappointing, and we expected much better service and attention ti detail.

Room was clean and staff was friendly

It was a cool hotel. Rooms were nice and spacious

The staff

Kimberly and LaTonia are wonderful! I am always happy to see them! The rooms are cool and clean!

Great staff, good breakfast and room in good condition

Excellent location for the medical center. They have a free shuttle to the hospitals and free parking. The staff was very friendly.

A hotel that is well positioned for the stadium, if you are attending games or events. It is surrounded by a good selection of restaurants and two supermarkets. The room was clean and the staff helpful and friendly. The complimentary breakfast was basic but adequate. The room furnishings were unusual, but fitted the atmosphere of the hotel. The room also had a fridge and a microwave.

I have to say that our first room, room 223, smelled very moldy and we had to change after the first night because we felt sick the next morning. I suggest calling ahead of your stay to confirm your reservation and let them know that you will not accept room 223. The management needs to have it tested for mold and remediated if mold is found.

Wonderful amenities, beautiful hotel. Perfect walking distance from the stadium!

Muy buen lugar, cerca del estadio, y de estaciones de metro y buses, bien conectado

Really great location with not only NRG stadium close by, but lot's of good restaurants within easy walking distance. Hotel clean and a friendly staff. Really enjoyed our stay here.

lovely hotel

Everything was perfect, staff and location.