Holiday Inn Houston S - Nrg Area - Medical Center by IHG

The rooms were clean and had hard surface flooring throughout the room instead of hard to keep clean carpeting. The front desk staff was amazing and very helpful! In fact, all hotel staff we encountered were friendly and helpful.

I showed up at 9:30pm to check in, Expedia already charged my card. The property said they needed the $50 for incidentals, so I swiped my card for that. She then said that charge didn’t go through. I pulled up my account on my ap and showed her it did. She then tells me Expedia didn’t send them the money so they needed to charge my card again. NO, I called Expedia and they were at least kind. The next morning I woke up to $114 ADDITIONAL charges from Hilton. I went to the lobby and spoke with someone who was kind, and she got me help. I am still waiting for the $114 to be credited back. For the price of the hotel and lack of free breakfast, I will NOT be going back due to the non approved charges just added to my card.

We were therefore a quick overnight stay for medical reasons. It was during FIFA! This Holiday Inn is located right by the NRG in Houston, TX. The hotel was full. There were lots of FIFA walking on the streets. The Staff kept the Hotel running smoothly. Nice pool area too.

Our room was very clean with a nice view of the astrodome and nrg. We stopped by the desk to let them know there was an issue with the mini fridge. The maintenance man was very polite and had a brand new on installed in less than 30 minutes, awesome. Thank you for a comfortable, quiet and clean stay.

Great staff

Great place, right next to the arena!

Excellent hotel to stay at for a game at the stadium. Other than that, I would not recommend.

Management not responsive to our situation and concerns.

It wasn’t what expected

It was a fantastic place to stay. I mean i was there for two days and everything was great. When i was checking in they let me use a charger cause I thought I lost my wallet and they were understanding, gave me a good recommendation for good BBQ. The staff was amazing keep hp the good work.

Great location to attend events at NRG stadium.

Hotel needs updates. Location was fantastic

Staff was great during such a busy time(World Cup)

Excelente hotel, super conveniente por estar cerca del estadio

Front desk people was rude.

The AC didn’t work properly and was address to the staff. The bathroom wouldn’t flush as well. Very poor for what they charge, I don’t think we will stay there again.

All good

Reasonable priced and clean. Great location to NRG. Wouldn’t recommend walking to NRG. Extremely short drive though!

Great location. Check in process was easy and staff very helpful.

We stayed here for the world cup, and the location was very convenient! There was the stadium, a fiesta market, and multiple fast food places within a mile of the hotel, so we didn’t have to use our car! The room itself was pretty old, but nothing beats the location and the hospitality, we weren’t able to check in until 2am and they were able to hold our room for us!