SpringHill Suites Houston Medical Center/NRG Park

The room was a little warm. The front room needs an extra a/c so that it can cool down faster. Otherwise, it was a great hotel. Good breakfast. Clean.

The only shining light was the on evening the bar was open the Gigi the bar tender was amazing. No offer of any kind of reimbursement was made and the other staff were all very apathetic and could not have cared less.

Roaches in the room.

Room was very clean, smelled clean! Our A/C was working very well. Bathroom was clean, shower body soap smelled so good! Staff was very warm & friendly. He answered all our questions with kindness & patience. Told us about the free breakfast that was offered until 9am. Came down to take up that offer and was shocked at what ya’ll offered! Never seen such a variety. The staff keep it super clean and keep everything filled. I am so impressed! I will be looking for this chain from now on! Thank you for the special why we were treated.

Everything was good

AC in hallways were not working, Ice machine on my floor was broken and charged $20 for “secured” parking and exit arm remained open allowing anyone easy access to parked vehicles.

Overall the hotel is outdated. The lobby is promising. Rooms are simply okay. Small shower, slow flushing toilet, falling headboards, dull paint on the walls. Not like the other Springhill Suites I’ve been to. I felt somewhat tricked. Just okay to be there for a night. Air off in the hallways making your walk to the room, elevator ride a bit unpleasant. Staff was great though. Just too many issues going on.

The staff were amazing and the amenities were great! The only complaint I have is that the AC in the lobby and in the elevator and gym were malfunctioning all 4 days.

Very nice property close to everything, especially MD Anderson.

The bath tube was backed up and not draining properly, other that that it was a nice stay

Welcoming and helpful staff. Room had all we needed to be comfortable. Breakfast was very good.

Very nice hotel in a nice city.

Good clean rom

Staff working the front desk were delighted to help. Their friendliness was genuine and showed. I will definitely recommend this hotel to friends if they are looking to stay close to NRG Stadium. Thank you for the great stay!

It's a good hotel for the price

K

Loved the staff’s

The room was cleaned. Staff very friendly and helpful. Breakfast was very good.

If it walking distance to the NRG Stadium. The metro to Downtown Houston is a few blocks away. Uber to sites that you want to visit like Meow Wolf, Space Center tours pickup point is also an option. We did not use the shuttle offered by the hotel, we will try that next time. Great breakfast and we were on the second floor and had the best night sleep. The staff is wonderful and caring.

Perfectly located for a walk to NRG Stadium. The room was fine but the bathroom was very dated. The sofa bed could use a newer mattress.