Extended Stay America Suites Houston Med Ctr NRG Park Kirby

The room was sufficient for a one night stay.

Clean room I didn’t get the room that was booked.

The staff was ok and location was good. The kitchen was dirty, counter tops, stove, cabinets. The bathroom was semi handicap accessible. We made do with the handicap teen that I had with me. The shower hand held hose needs a place for the head to mount.

Just the overall stay and how the hotel is ran

Whenever someone above us used their shower or flushed the toilet the water noise sounded like it was coming through the walls. The location is good if you are going to MD Anderson or other medical hospitals in the area. I guess for the price this what you can expect. A alright stay, but not a great stay.

Very good

The smells and the hallways floor was a messy.

Good location for restaurants and stores and not far for downtown. The smells and the hallways floor was a messy.

Need more food. Nothing.

Price. Quiet. Short drive to MD Anderson. New owner is doing some updates so there’s some minimal Construction/Painting to bear with, but it will only get better… He seems to care about his new property The staff was OK with the exception of one version who kind of spoils it for everybody, other guests commented on her as well… Her English is poor and she doesn’t seem to be very knowledgeable if you need directions or eating suggestions. On the other hand, another person was exceptional, Susan greeted me when I arrived and really set the tone to make it a good stay.

Poor

We stayed there cause it was closer to stadium. Our expectations were low but this hotel was on another level. Smell was terrible, AC was horrendously loud, we had bugs in the room. Staff was not helpful with anything, they were really annoying, unhappy people. What they call breakfast is bags of cheapest muffins an terrible quality coffee. They actually collected 'cash' money from us to keep our bags after check-out for couple hours. We had no other option but pay but never seen this in my life. Be aware!

great location shower head broken tv dirty no kitchen wear at all no cup no spoons no water heater the stove from the 70s

Budget hotel. They didn’t clean our room once during our 4 night stay. Pull out had stains everywhere and they didn’t have any additional blankets or pillows. The washroom door didn’t lock and property has basic updates. Weird smells everywhere. But it was a good price for World Cup and 7 mins from stadium.

Price

Located in Houston Price

It is under renovation, and several improvements. Clean!

Great location to watch events at NRG stadium that's about it.

When we arrive toilet was not working so they had to send maintenance because they did not have other room. Bed was extreme uncomfortable squick and they would not change room just claim no more rooms

The price, short of $300 per night, is way too high for the quality of the room and service. The furniture and cabinets were old and worn. The shower head was mounted too low, and there was only one travel-size shampoo and soap. There were no water bottles in the room, no coffee machine.