Quality Inn & Suites NRG Park - Medical Center

Pool does not work, my room smeled like dog urine. Asked the manager on staff to give me another room, she said she can give me a refund, hotel is booked for the night. After we spoke, manager gave me another room upstairs, there were ants and we got bitten by them. Do like the fact it is close to stadium and some of the staff was very helpful but need improvements on the pool and adding a game room for kids.

convenient to medical center

La alberca no servía, mi cuerto no estaba limpio

It’s good in general. But you should expect to see cockroach

El hotel estaba bien pero creo que hay cosas de limpieza que podrían mejorar, además el hotel está algo descuidado y con poco mantenimiento

Everything was really good, the breakfast was amazing, so many options.

Location great The room had a musty smell, the carpet was really dirty

Took my son to watch the World Cup. Thought this would be a nice place due to location to venue, no worries about parking especially since high heat and humidity. But nope! Absolutely horrific. Baby cockroaches came out once the lights turned off. Mind you, I wiped everything down with my own disinfectant wipes before hand. Ended up leaving majority of our things, especially items just bought, unopened due to the infestation. Looked behind the bed and found dead roaches as well. I was too shocked and terrified to even move around. Cockroaches in the hallway on the way out. Traumatized me and my son for life. Absolutely disgusting and unacceptable.

I love the facility and the shuttle. All staff was very pleasant. The only issue was the pool was locked, but that wasn’t their fault.

But in good condition

the pool was closed and the a/c was noisy, the lady at the front desk was very kind and helpful the breakfast buffet was excellent,we will stay there again ,they do need to keep their lawn in better condition

AC didn’t work good. Bugs in the room. And had a very musty smell

All around was very clean and and the services was great. i think the breakfast have oportunity for becoming better

Staff was very nice , we went for the world cup and stadium is steps away

Would be nice if the rooms were cleaned. Cleaning crew did not show up when we were out the whole day.

Close to where I needed to attend Bathrooms where old,tubs will never be used,they don’t look neat,it would be much better just a shower

Proche du stade NRG Stadium eloigne du centre ville et des moyens de transports

This hotel should be torn down! It is truly no longer fit for occupancy. You really have to feel sorry for the staff. The worst hotel in all of Houston!

We picked this Hotel because of its closeness to de NRG Stadium. The property is good!