Wyndham Houston near NRG Park/Medical Center

The room was clean 1202, although the hotel has a smell of humidity. The personnel is very helpful and professional.

After I pointed this out, they told me they would move us to another room that had a refrigerator. We packed all of our belongings and moved, only to find that the new room also had no refrigerator or microwave.To make matters worse, the second room was even smaller and very yycramped for our family of four. When I called the front desk again, they simply apologized and said that was all they had available. It was very frustrating to go through the inconvenience of moving rooms for no reason On top of that, housekeeping never refreshed our room during our stay.We stayed for several nights, but no one came to clean the room or replace our towels. Overall, the experience was disappointing due to the inconsistent information from the staff, poor communication, and lack of basic housekeeping service. I would not choose to stay here again.

The room was spacious and the bathroom was great for elderly people safety. Room clean and the beds very comfortable.

The property can be maintained better.

I booked through Hotels.com because I was traveling for business on a strict budget. After paying for my room, I was told I had to pay an additional $100 for incidentals. My issue wasn’t the deposit itself—it was that it wasn’t disclosed during booking. When I politely said guests should be notified beforehand, the front desk employee coldly replied, “That’s a third-party app. We can add whatever we want after. Do you want the room or not?” That response set the tone for my stay. I’m diabetic and need to refrigerate my medication. My room had no refrigerator, despite there being an empty space where one should have been. The hotel showed no willingness to help with this legitimate medical need. The listing also claims the hotel has been refurbished and updated. That was not my experience. The property looks decades old, with heavily worn furniture, fixtures, and finishes throughout. The worst part came that night. After showering, I was relaxing on the bed when I saw a large rat eating my dinner leftovers. With the lights on, it boldly tore open the packaging and wasn’t afraid of people. It was so fat it struggled to run away. Poor customer service, misleading advertising, no concern for medical accommodations, and rodents in the room made this one of the worst hotel stays I’ve ever experienced. I cannot recommend staying here.

Great for the price

Lobby hay mucho olor a humedad muy fuerte pero en la habitación no estaba ese olor para ir cerca del Estadio es una excelente opción la verdad muy cerca y el personal se portó muy amable .

the rooms looked very old and smelled of smoke, the ceiling in the bathroom leaked, and it looks molded, there was mildew on the windows, there were roaches in the first room they had us in. The flooring was stained and disgusting, there is also an old motel part in the back that looks like it has never been updated. if you do stay there, stay in the towers, but I would highly suggest you don't stay here at all

Staff were very helpful and friendly however the property was outdated poorly maintained and nothing like the pictures. Plaster coming off the ceiling, old dirty carpet ripped at various areas including main hallways that everyone can see. Had to switch the first room due to loud ac once turned on the vibration was unbearable. I was there for a couple of days for the fifa game next store due to the proximity to the stadium I sucked it up but both rooms we got were rough.

It was great..

Old and dated and a little musty

No Tv no ice on floor small choice of food 😞

Location

Clean room

Good

Another surprise was the complete lack of room service. The booking indicated that breakfast was included, but upon arrival at the breakfast area the following day, I was told it wasn’t. Instead, they charged $16.99 for a choice of coffee or orange juice and a very underwhelming buffet that was far from worth the price. I also had dinner at the hotel’s restaurant. While the prices were inexpensive, the food and overall experience reflected that. Even the condiments were the small individual packets you’d expect at a fast-food restaurant rather than standard table condiments, which added to the budget feel. And plastic silverware! The air conditioner was incredibly loud, making it difficult to get a good night’s sleep. The only real positive is the location. It’s within walking distance of the stadium, which makes it very convenient for attending games. Unfortunately, that convenience wasn’t enough to make up for the outdated facilities, lack of basic amenities, and disappointing overall experience, especially compared to the cost I paid for this stay! I would not choose to stay here again.

M

There was a very weird water damage smell that hits you as soon as you enter the lobby that was very off putting. The hotel is old and needs renovation, especially the bathrooms. The staff was very helpful and was ready to assist always.

Awesome place!

Loved the fact that was walking distance to the stadium.