Red Roof Inn Houston - Brookhollow

Pleasant

Roach

Exceptional

Superb

The bed The floors the walls the staff

Nothing It wasn’t clean and stank it had bugs

Good

Everything

Poor

I only choose this place due to the location. The hallways smelled like cat urine. It is not a well maintained property in any sense. The drywall in the bathroom is crumbling, the toilet paper holder is rusted, a light fixture was breaking away from the wall, stains on the bedding, hair left over in the bathroom from prior visitors, no room service over a several day stay (I emptied the trash into a bin in the hall). The elevator was out of service most of my stay. Don't stay here expecting more than a bargin value venue.

Exceptional

The rooms were spacious When we first got there be realize that the exit was closed so you have to exit through the entrance. Secondly, the buildings smell like smoke as soon as you enter the lobby. Third, our room didn’t have a number on the door so we had a struggle to find it.

Yes

Yes

For the price you can beat what you get… yes it’s a little outdated but for the price it was great.

Nothing, everything was terrible I won’t ever book here again. They had roaches and the walls were dirty… The room, the Wi-Fi didn’t work and the roaches.

We arrived late in the evening after 8:30 pm. The front entry was dirty as we walked on. There were rags behind the vending machines I guess there was a water leak. We got to our floor and all you could smell was weed. We dropped off our items and went to dinner. When we arrived the room was hot. The AC was not working and would not turn on. I called the front desk and was told that was the only room they had left. We had to leave and drive back home 4 1/2 hours because we were not going to stay in a room with no AC. The gentleman at the front desk started a refund process but said it would take time. He was apologetic and I told him I knew it was not his fault.

Superb

Pleasant

It was ok It was ok