SpringHill Suites by Marriott Charlotte Huntersville

Exceptional

Good

Clean fresh great staff

Clean and convenient

I haven’t been able to get a receipt for my stay. Between Marriott and booking.com both are pointing fingers at the other. Surely either should want to help your customer. I need the receipt to be reimbursed for my trip. It’s unbelievable it’s so difficult to get the receipt.

N)A

Comfortable beds, clean facility, location N)A

Clean rooms, quiet setting away from the interstate. Nice open desk area and lounge area for hanging out and a great breakfast. You staff keeps everything stocked and hot for breakfast. Coffee is always good.

Highly recommended

Everything was enjoyable The only thing I didn't like was when my mother asked for towels, the lady's response was "maybe"

Nice place - good gym. Clean, helpful staff.

Excellent stay!

Exceptional

The breakfast was great! The staff were kind and helpful. The facility itself was well designed and kept clean. The room we were in was huge. It had a very large closet and a surprisingly large bathroom! Will use them again.

Great stay. Will stay again

The property was clean and well-maintained. The room was super comfy, quiet, clean and spacious. I would stay here again and will be referring people from the hospital to this location for a nice quiet stay. The breakfast could have been hotter and the food spaced out a bit better.

Our room was not cleaned during our stay. They said rooms are cleaned every other day, after I came home after day one. So I asked for towels and sheets to clean myself. The following day, the cleaning crew knocked on the door around 9-10am and we asked them to come back later. They did not. Staff is friendly but rather ineffective,

Exceptional

z

Stay here was good. Came in for concert. Check in was smooth, staff were friendly and welcoming. Room was clean and well kept. Only con was no assistance after coming back in late night no staff were at front desk for assistance.