Renaissance Esmeralda Resort & Spa, Indian Wells

Very clean room with a beautiful view very much enjoyed our stay.

There was a lot of trash in the sewer of the pool made it look really ugly and cheap

Great Resort! The food is amazing and everyone very nice.

The room was clean, the staff were friendly , polite, helpful, and knowledgeable. The hotel was beautiful. Breakfast at the Cava restaurant was great. I recommend the malted waffle the açaí bowl and even the steel cut oats. We used the shuttle service to the golf course next door which was helpful.

Rude customer service

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The staff was amazing. Everyone was kind and helpful. The pool was the highlight for the kids. Beautiful, warm and shallow enough for kids. Will definitely be coming back.

Superb

Perfect hotel for kids

There was a noise in my room and have reported the incident with the recording of the sound. The staff told me it’s probably due the shower dripping water but I checked and there was no water when the sound occurred Avery few minutes. I gave be ruined to the staff about the noise in the room upon check out too. Because of the noise, I did not have a good night sleep. This is the first time I’m disappointed with a Marriott brand.

Exceptional

Good

I would definitely go back love how they treated me and my family 10/10

Exceptional

Exceptional

The lobby is so open and welcoming the stairs were cute and the overall vibe was great. The areas were clean. Not much to say about the property itself. The property was fine.

Staff was great. Guest room was nice w/nice view of the golf resort Restaurant was nice Pool was not clean; Very strong chlorine odor Carpets in hallways are not very clean

​However, there were a few drawbacks with the room. The soundproofing was very poor; we could hear noise through every wall. Even though we were all the way up on the 6th floor, noise from the main lobby and bar traveled straight up, making it really difficult for us to get a good night's sleep. ​Additionally, charging an extra $35 per night for parking on top of an already steep resort fee felt like double-dipping for guest amenities.

Pool in good condition,, self parking too expensive,, walls of rooms are not sound proof, next door neighbor had a minor screaming the second night we stayed,,,shower head leaking,,, staff at the pool was very helpful especially Refugio who offered us some water,, overall we enjoyed our 2 night stay