Atrium Hotel and Suites DFW Airport South

My room was just above the check in desk and around 4:30 I assume they were getting the restaurant ready for breakfast and all I heard was the clanging of dishes and loud banter between the employees. Those rooms are so close to the reception area the employees should have some consideration for the guests, because not everyone is up that early in the morning.

The place was clean and breakfast was amazing

Enjoyed stay. Will visit again

Perfect spot, the room was spacious, the hallway on the 4th floor was a little smelly but over all I loved the stay

Very nice and clean rooms Says breakfast is included on the app it’s not is $18 a person.. and the beds and pillows was not right for me

Everything. Nothing.

The proximity to the airport was great, only a 5 minute ride from the rental car pickup to the hotel. The food in the restaurant was decent, but service was very slow. The wait staff was doing the best they could to accommodate the number of customers. Short staffing seemed to be a big problem. We stayed at the Atrium for 3 nights. The second day our room was never made up so I had to call down for clean towels and coffee refill. Housekeeping never came so my husband had to go down to the lobby to ask for towels a second time. The next day our room was still not cleaned, again no towels. My husband went again to the lobby to speak with the manager. He was told you have to request your room to be cleaned, it's not automatic. So why didn't you tell us that when we checked in? I can deal with the bed not made, but I want clean towels to shower. Also the staff at the registration desk were very rude.

Location Dated

Was only there for a couple hours but the rooms are spacious, hotel bar food was great and it’s super close to DFW.

Indoor pool freezing cold.

Nice room, comfortable bed, nice bar. We weren’t there very long but it was a nice stay.

My family enjoyed our stay. I will definitely come back and recommend. thank you.

Nice

Everything

Close to airport

The airport shuttle service was unreliable. I ordered a shuttle through their app, but it never picked us up and was marked as completed. When I submitted another request, the app did not show the driver’s location and only indicated that the driver was getting ready, so there was no way to know how close the shuttle was. It finally arrived over an hour later, after 1:00 a.m. Although I had booked the hotel in advance, many guests affected by airline cancellations made the shuttle service overloaded.

Nothing

The room was nice & clean! However, the elevator door tried to close on me, and my husband literally had to pry it open. It would not open, and he was literally holding it open with his arms to keep it from closing. Also, when we returned to the airport, the first shuttle driver was rude and tried to squeeze my family of four into two seats in the van, and there was no room for our luggage.. I had to call and get a new shuttle for us.

Very elegant and attractive for the price.

Quiet,beautiful,serene. You can get lost in here . Like forget the busy world and your over extended schedule . Relaxing was so easy . Actually nothing . It was all good .