Hilton Garden Inn DFW Airport South

Overall, we really enjoyed our stay. But what stuck out the most was the friendly staff, especially the front desk. Every one of the front desk stay was incredibly kind and genuine when talking with us. Customer service is overlooked many times these days, but I must say, not at this Hilton Garden. The wife and I had a great stay.

Wonderful room

Yes

Staff was amazing kind and helpful!

Games n activities

Location was great for our purposes. Friendly staff. The faucet in the bathroom was loose. Other than that, the room was in very good condition. Enjoyed our stay.

Staff was very good. Went over & beyond on everything.

Great place for a quick stay near the airport. Clean, safe, friendly and comfortable. Has breakfast and a bar with decent food too.

Dirty pool , could not swim for our 3 days stay . Ants in room on surfaces . Very loud AC , had to wear earplugs at night as it woke us up when it kicked in . Staff nice but no manager on site for 3 days to express our concerns too.

Convenient hotel right next to the Parking Spot around the corner.

I loved the staff (Reine) and the setting overall. The rooms were very clean. I rented a spacious suite. I would come back again when at DFW. NA

Ask for a top floor. Sound like elephants were pounding on the ceiling and unable to rest. Otherwise a nice place and courteous staff

The only thing was the pool is was dirty but it’s not time for swimming

Poor front desk staff. Room old and smelly

No bathtub

Perfect place to stay for my meeting. Clean, stylish, and comfortable.

N/A We booked this hotel because we had a plane delay at DFW. We booked it because it had a shuttle from the airport. The shuttle from the airport was not working at the time we got in. Not only that, but in the morning the shuttle was overbooked. We had to take a cab both ways which ended up costing us an additional $70. The information on the booking site should include limitations to time and transportation. The hotel was completely unapologetic and noted that the transportation was a COURTESY and that basically we should not have counted on the service.

Great location for us, clean room and friendly staff.

I was disappointed with my stay. The front desk staff were not very welcoming or helpful. Housekeeping was supposed to be provided every other day, but during my five-night stay, my room was never cleaned. I also informed the front desk, but no action was taken. Additionally, during snowy weather, the shuttle service was unavailable when it was needed most. Overall, the service did not meet expectations.

Breakfast was okay but noone told me it was not included and it was not worth the $10ish Got to tell guests that breakfast is extra