Comfort Inn & Suites Irving Las Colinas DFW

Dirty carpets throughout

Carpet in room was soaked and wet. Room may mildew if owner doesn’t remedy the water leak

Location is convenient to everything in the area & price is good. Staff polite but not particularly friendly. However the room (bathroom specifically) was not even close to clean. Shade cord was broken off. Door was difficult to close & I found it partially open when I knew I had pulled it shut I was in a hurry at checkout and didn't report but just not sure it would have been attended to

Very clean and quiet

Breakfast was just enough to get your day started. I don't eat sausage but probably wouldn't have eaten those because they didn't look to be cooked thoroughly. The potatoes were partially cooked and like warm. The eggs were fully cooked but luke-warm as well. Overall, it was a good stay. Felicia

They need to take some steps in maintaining the property. The room we stayed in the closet both doors were broken. The luggage carts had loose bolts and glue to try to keep them together, the shower looked like it could use a deep clean and a repaint, the seals on the windows in the stairwell and hallway are coming up making it ineffective from keeping moisture out. These are just to name a few. You get what you pay for I guess? The staff were all very kind and they always looked to be doing something. Not a bad stay just some things to think about to really elevate the experience and comfortability of your guests

My toilet did not work for two days…. Pipes in the shower were vibrating and loud. Broken window shades mead it impossible to sleep. I was in the 3rd floor Stay away!

Overall it was a wonderful experience

Overall good experience and I would stay again if back in Texas

average hotel, big big crawing on the floor tho, cleaning lady knocked over my toothbrush

Dated. AC was awful.

I saw a cockroach in the bathroom. Elevator smelled like mold veryyyy bad and bathroom as well. The hallways smelled like weed.

everything was amazing definitely would stay here again

Family of three traveling with a seven years old, unfortunately we found sex toys in the nightstand by our bed. Unsure how clean the room actually was. Notified the front desk and all they said was to “email the GM” but we have not heard back or received a refund. Elevators were not working. I should have paid the extra $20 to stay somewhere else.

Was a good one night stay.

The staff was super friendly and the overall facility was clean. We enjoyed our stay and would book again.

The room was so spacious! Really liked how comfortable the bed was

no tv guide available and online tv guide was useless.

They charged me to stay there even though I had to book a different hotel due to their airport shuttle not picking up at love's field. It is not stated in hotels.com which airport , they don't or do pick up at. They left me stranded at the airport due to this typo. Tried to get a refund and they are not issuing one, and nobody speaks good English at the hotel.To explain this point.

Everything was great