Hampton Inn Dallas-Irving-Las Colinas

From checking in to checking out was easy fast and friendly definitely going there again

The areas that are finished look beautiful

The only issue I encountered happened before I arrived. About two weeks before my stay, I called to request a late checkout because I was scheduled to speak at an event later in the week and expected my schedule to run long. I was connected to the central reservations call center, and I specifically asked multiple times whether notes had been added to my reservation. I was assured they had. When I checked in, I mentioned the request to the front desk, only to learn there were no notes on my reservation. It turned out the representative I spoke with wasn’t based at the property. Fortunately, the hotel staff handled the situation quickly, and everything worked out perfectly. My only suggestion is to improve communication between the central call center and the hotel. Missing reservation notes can easily create unnecessary confusion for both guests and staff. Thankfully, the team stepped up and made sure everything was taken care of. Highly recommended staying here! Absolutely top notch!

Pool was a bit dirty

Nice bed!

Hotel is being remodeled looks a mess

Buen servicio

The hotel is under construction but they didnt have anyone on those floors. The rest of the hotel was extremely clean and well maintained. The breakfast was delicious. The room was spacious. Front desk was friendly. 10 out of 10 will absolutely stay here again!!!!!

The hotel is under construction of some sort. Seems like it was painting. The 1st floor was hit because the painters had to leave a door open. The room was clean and I have no complaints. The water pressure in the shower was excellent and the bed was way more comfortable than the Hyatt regency I stayed at in Frisco on this same trip. The breakfast wasn’t great, but that should be expected when it’s free. The bed was sooo comfortable. Honestly I will stay there again for the bed!!! Super clean too. Good place overall.

Wor

Property being renovated. Furnishings are dated, issues with hot water during our stay.

Great Hotel! And great location

After leaving another hotel due to a bad experience, this hotel made us feel at home. The staff was friendly, food was good, the pool was refreshing, and the room was comfortable.

Front desk was very nice and room was clean!

Just spray rooms doe bugs before they assign the room. Pest control should not be walking out of the room as we go to walk in with our luggage. Makes one uncomfortable! Not unrealistic know they need to spray but guest should not follow immediately…base boards wet and what were we breathing in???!!! No bugs though!

Nice area, but not well maintained facility. The breakfast was mediocre at the best. They put me in a disabled person room #119. The shower head was facing the curtain and the water would run all over the bathroom which is a safety issue as the customer can slip and fall on the slippery floor . I had to use two towels to wipe the water off the floor . I reported it to the front desk, but she didn’t seem to care and I bet she wouldn’t do anything about it . Not impressed at all with the service.

Rooms were very clean. Beds were comfortable for hotel beds, they felt like they were new. Would definitely stay there again while in the area.

the pool The hot water was not working, and the breakfast was poorly made. When asked for waffle mix the young lady didn't speak English and didn't try to understand or get help to accommodate me

Rooms clean Na

Very Clean Breakfast was exceptional Staff always smiling with exception of the man at the counter just figured he was having a off day . Wish the receptionist/counter guy was more polite and welcoming