Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas by IHG

Nice big room and very comfortable bed and pillows.

Our room was very comfortable and nice. The staff was very friendly and polite. Thank you 😊

The stay was going well till thursday July 23, 2026, at around 10:00 pm after doing our laundry heading back to our rooms when someone was smoking in their room and the hallway plus my room had the reik of marijuana. I had to go to front office and complain, female worker followed me to the 5th floor and did observe the smell and advised me that she would be keeping an eye and that she would be walking by the hallway to see if the situation continued. I was not happy with how it was addressed especially paying 1370.00 and being a non-smoking facility, Just very disappointed!!!

The problem was the last day. We were on a road trip visiting presidential Museums. We left in a hurry to make it to the Bush Library. My wife left her Silver and garnet stones bracelet. She realized it an hour later. We called the front desk and she sent someone to “look” and they came back saying that they could not find anything. I told her she needed to talk to the girl that clean the room. She was outside the room when we were leaving. Her response was they would have returned it if they had found it. The bracelet had a very high sentimental value. It is hard to trust a hotel when their staff is not trustworthy. Will never stay on that hotel branch again.

We had a 2 night stay and we had a good experience. Everyone was super helpful and nice.

Good hotel overall. My room smelt a little funky but other than that it was great.

There were stained towels with the cleaned towels. The overall room cleanliness left a lot to be desired.

Else everything was excellent

They had electric wires running on the floor in our room. The weight room had a terrible water leak from the ceiling. I'm talking gallons a minute. Our handicap room was not as pictured online.

Very clean and comfortable. Good location.

Room was clean. Pancake machine was broke second morning.

No me parece que el checkout se hace muy temprano a las 11 debería de ser a las 12:00pm

The breakfast was also very good. There was a nice variety of options, and it was a great way to start the day. That said, there were a few disappointments. The shower water pressure was very inconsistent and would frequently drop, which made showering frustrating. I was also disappointed that the gym amenities were unavailable during my stay. Amenities like this are often a factor when choosing a hotel, so I believe closures should be disclosed at check-in. Having that information upfront allows guests to set expectations and plan their day accordingly. Overall, it was an acceptable stay. The spacious room, good breakfast, and accommodating staff helped make the experience enjoyable, but better communication about unavailable amenities and improvements to the shower experience would make it even better.

The stupidity is real with cleaning person!

Beautiful room. We saw the fireworks from our window!

I never got to booked in

Excellent place.

Breakfast was delicious

We had a bad experience with front desk on night shift. She wasn’t helpful at all. She lied to my kids about the pool hours. Not shur if she was having bad days but there was no hospitality for customer service.

Everything was very nice. The staff was friendly and helpful