Courtyard by Marriott Jacksonville Butler Boulevard

The lady at the front desk was not nice when I asked her for a room by the pool she added that you must specify if you went through a third party!

Staff was very friendly.

Staff was extremely nice!! The location was perfect for our trip. I do wish there was just a little bit more lighting in the bathroom and the shower was just a tad bit dirty. But nothing unbearable. Overall it was a nice stay. Would most definitely return

Great selection available. Very clean area. N/A

Everything No complaints

Location I needed a microwave and refrigerator

The balcony room was amazing with a beautiful view. The bed was roomy and the tv was a pretty nice size. I will definitely be returning again soon

One room had a funny smell but overall great stay

At check in they tried to downgrade my room. I had to show them the booking to get the better room. This happens to me regularly at Marriott properties.

Beds are really good, shower excellent, decent counter space for bathroom, decent electrical outlets for recharging, lousy WiFi.

Everything Nothing

Great no nonsense stay

My priority is cleanliness and Courtyards always get five stars in my experience. Staff were pleasant. Bed was quite soft but I didn’t mind it. Our room has a handicap accessible bathtub, which I needed, since I am an amputee that does not use a wheelchair. The bars were great but the shower gel and hair product dispensers are mounted high up on the wall for alenine who is standing. That doesn’t make sense and is hazardous. They should be mounted where someone sitting in the tub can reach them and someone who can stand can probably reach them at a lower level with ease.

Location was great. Close to a lot of food and activities There was no free breakfast option. The bathroom wasn't very clean

I really enjoyed my stay and I will definitely stay again the room was clean the staff was really helpful and friendly. The food at the bistro was good as well

I booked a balcony room and didn’t get one

Pool was great

However, no one will answer the phone if you call guests services or housekeeping. I had to go down to the front desk each time during my stay. The shower in the bathroom had terrible permanent stains along the bottom of the walls.

Great service

Location N/A