InTown Suites Extended Stay Jacksonville FL – Baymeadows

Location & cheap price Roaches, spider...felt dirty

Excellent price and well managed. Very good. Front desk is amazing.

The price Everything else

The property was not clean and the doors let in air and their was also roaches The prosperity was dirty

The staff was very exceptional especially Mrs Katrina and Angela great personalities and very knowledgeable I would stay here again I loved the area everything is in walking distance I didn't like the roaches in my room i had to buy a can of raid to keep them at bay and the concrete that was stuck in my toilet and I didn't care for the night manager/security guard or whatever he suppose to be he's very rude he watches people like a hawk very uncomfortable

I didn't like the roaches in my room i had to buy a can of raid to keep them at bay and the concrete that was stuck in my toilet and I didn't care for the night manager/security guard or whatever he suppose to be he's very rude he watches people like a hawk very uncomfortable

I had an issue that wasn't resolved professionally I shouldn't have to settle just because u moved rooms but the same problem with roaches and smoke smell false advertising in the app for this location

I had an issue that wasn't resolved professionally I shouldn't have to settle just because u moved rooms but the same problem with roaches and smoke smell false advertising in the app for this location ?

The roaches

Bad

Bad

Ms angel she was amazing Being told ive been put on DNR list by management at another location and trying to be put out before the 7 days I paid for were up. I also booked a room thay didnt require a deposit and booking.com over booked the hotel so I had to find a way to come up with 50 more bucks that I dont have. Very frustrating and had me on edge whole time

Being told ive been put on DNR list by management at another location and trying to be put out before the 7 days I paid for were up. I also booked a room thay didnt require a deposit and booking.com over booked the hotel so I had to find a way to come up with 50 more bucks that I dont have. Very frustrating and had me on edge whole time

Room wasn't cleaned due to employee illness. Bugs

Location and p e ice. Room wasn't cleaned due to employee illness. Bugs

The ladies in the office and the floating manager are great. Location is close to everything Rooms are dirty, roaches crawling

Rooms are dirty, roaches crawling

It had bed bugs. I check in on Friday and on Sunday my son woke up at 3 am with bed bugs on his bed. I paid for a week. When I went into the office to let them know them told me that they couldn't switch rooms that I had to check out. So when I ask about getting the rest of money back they said they can't give it to me

Everything

I rented a room for two weeks. About one week before my arrival, I went to the hotel office and informed them that I would not be checking in on April 30th, but instead would be arriving late on May 1st. I later realized that the reservation had mistakenly been made under my spouse’s name instead of mine. On May 1st, I called the hotel to ask about obtaining the room key because I would be arriving around midnight with my children. During that call, the employee informed me that I was banned from staying at any of their hotels and that my reservation had been canceled. No prior notice or explanation had ever been provided to me before that moment. This situation caused a major inconvenience and emotional distress for me and my children late at night, leaving us without accommodations. I believe I was treated unfairly and discriminatorily. I am currently considering legal action regarding what I believe was a discriminatory decision against me.