Hampton Inn & Suites Jacksonville
About Hampton Inn & Suites Jacksonville
This North Carolina hotel is 6.2 mi from Camp Lejeune and Jacksonville city center. A daily hot breakfast, outdoor pool, and fitness center are available to guests throughout their stay. A flat-screen cable TV, small refrigerator, and wired internet are provided in all guest rooms at Hampton Inn and Suites Jacksonville. Coffee-making facilities are included as well. Select suites have a sofa bed. Work or play, guests will have access to the on-site business center. This Jacksonville Hampton Inn and Suites also offers free on-site parking and charging stations for electric vehicles. Laundry facilities is available. Hofmann Forest is 8.1 mi away. The property is also 7 minutes' drive from Jacksonville city center and 10 minutes' drive from fishing in Morgan Bay from Wilson Bay Park.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Room was clean, beds comfortable, staff helpful, great a/c!
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Limpieza del hotel
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Everything was clean, welcoming and comfortable. Enjoy our stay
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It was all amazing the staff super helpful and attentive
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Great hotel and great staff!
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The room and lobby were clean and so was the rest of the facility. I just had to clean and then spray lysol on the filters of the A/C ventilation system. Housekeeping should do that as part of their tasks. The staff and front desk were friendly, courteous and hospitable. We didn't stay for breakfast at the hotel as we ate breakfast at the Metro Diner which was really right across the street from the hotel. We didn't use the gym/weight room or the pool as we stayed for 1 night and had to go to the next town and hotel.
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When I contacted the front desk for assistance, the night auditor showed little concern for the situation. Instead of addressing the neighbor’s inappropriate behavior, I was threatened with having the police called and being removed from the hotel. I found this response unprofessional and lacking in customer service. Guests should feel supported when they report concerns, especially when children are involved. Unfortunately, the way this situation was handled left a very negative impression of the hotel. I would not stay here again based on this experience.
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The young hostess at the desk when we checked in around 4:30 on Saturday June 6, was more than welcoming and helpful! She helped set up the password on my iPhone and then helped my husband set up the password for the WiFi on his computer. We had trouble connecting at a different Hampton Inn from the night before. Very friendly and helpful staff!!
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The coffee was the worst.
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Excellent stay. Wonderful staff and breakfast! Only complaint is the mattresses were not very comfortable. Need pillow toppers or something. Tossed and turned all night trying to get comfortable on a hard mattress. Please improve.
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Clean room and good access to area
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We had a great experience, no complaints!
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All was fine, but an elevator was out of order the whole weekend.
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Excellent Location Dog hair in the room!! On the furniture and on the floors.
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The establishment was immaculately clean, and the staff was exceptionally helpful and courteous. The breakfast was also of high quality.
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This is by far the nicest hotel I stay at regularly. The room are huge and clean.
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Everything Nothing .
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The staff was good. Everything was great not any problems.
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2. Toilet was too low. I’m not a tall woman, but I’m not short either. lol 😆 3. Breakfast was good. The first 2 are not complaints, just stuff I noticed during my stay. I will stay there again!
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This is an older hotel and a bit outdated, but the cleanliness, excellent customer service, location and full breakfast makes up for it all. Great staff! Great job and example of hospitality!
