Quality Inn Joliet

Good

For the price was good hotel being.older one.Once you go past the motel 6 isn't bad. Front desk friendly and breakfast wasn't bad but same thing for 3 days. Breakfast selection.Bathrooms small but served the purpose all in all good place.for money and location

Clean room

Has to walk through smokers to get into the building. Instantly smelled like cigarettes and weed. The side door was constantly open, no need for a card key. The room was dirty and the bed covers were stained. There was a sticker stuck to the lampshade. It didn’t even look like anyone tried to make it look nice. They packed up breakfast 10 minutes early. Had to ask to get the coffee. Trash was left in the hall for hours. The key cards stopped working for no explicable reason. The carpets all felt wet to walk on. There was a water leak in the bathroom. We paid for two nights but ended up leaving after one. It was too gross.

There was no breakfast

The bathroom was in poor condition with peeling paint and the bathtub was neglected and not very clean

Dirty

Convenient for me No shampoo

Bathroom needs updating.

Ok for the price Old, needs upgrade.

some disrepair

I have absolutely no complaints. This was a weekend start. Our room was clean, fresh linens, the air out of the A/C unit was cold and fresh. I would definitely stay again.

The rest... The property is in pretty rough shape. While entering the parking lot it appeared abandoned, no hotel sign on the entrance, rough asphalt, bent light poles, no flags on the flag poles and a maintenance vehicle for pushing snow with a flat tire. Checkin was smooth but when I went to investigate the room i wasn't told the elevator was broken. The rear entrance near our room had a card reader that was disconnected from the crashbar. It was unlocked every time we accessed the door, which is concerning from a security point of view as this Hotel is clearly operating with minimal staff. The elevator that was in service on our room's wing was pretty sketchy. The call button light is broken, the floor tiles are shattered and it smelled of smoke. This will echo several other reviews I've now seen. The phone didn't work. The room's slide lock was backwards, the bathroom door handle was coming off. The shower was unusable as the drain was covered it lime scale, or paint, or sealant from the repairs around the faucet and tub. The bathroom had chunks of plaster missing and it was obvious there was water damage that had simply been painted over but was slowly coming through the new paint. These have previously been called out and gone unfixed.

None

Very poor

Guests were provided excellent customer service experience. Thank you!

The property needs updating the linen was dingy and the tub was dirty and peeling according to staff. Felt unsafe back door was unlocked and when locked there was no access with key card. Would not recommend!!

The tub was awful The restroom

The restroom

Broken elevator, ice machine and our shower would only come out half from the shower head and half from the faucet. Our previous stay was fine but this one was a headache.