Cascade Hotel, Kansas City, a Tribute Portfolio Hotel

Very nice modern hotel, extremely close to the country club Plaza shopping and restaurant district. Decent size rooms, very clean. Staff were very helpful and friendly. Only slight missed steps were a noisy refrigerator that squealed most of the night in our room and could’ve used a pool, but that wasn’t the primary reason we were there. Would stay at this hotel again for sure!

I love the location so we could walk to the Plaza and shop. The hotel smells wonderful, the room was imaculate, and I especially like the flooring not being carpet. I also appreciate the door that keeps out extra noise from anyone in the hallway. The interior designer for this hotel did an amazing job. Internet wasn't working

Our room was extremely clean and modern. It was nice to have an onsite parking garage. It was within walking distance of lots of shops and restaurants. It was nice to have the hotel bar to grab a drink before dinner.

The location, room, bed, pillows , and staff were all great.

Great option in a great area. Walkable to the best retail stores, restaurants and bars. I’ll be back

Great experience! This is our go to hotel in Kansas City.

Awesome place

Excellent location. Spacious, comfortable rooms.

Super helpful staff for our staycation! Enjoyed the spa, fitness facilities and location. Room was very clean. Would definitely stay again!

It was very clean and air seemed very clean. Beautiful lobby and atmosphere. Decent price too.

While I was excited to stay at your hotel, I was deeply disappointed to find that it heavily pumps synthetic fragrance into the main lobby. While some may view this as a branding choice, synthetic fragrances are a major health barrier. For individuals with fragrance sensitivities, asthma, or chronic migraines, and MCAS which are recognized disabilities, this environment triggers immediate physical distress. This includes respiratory issues and severe headaches. It unfortunately makes the lobby completely inaccessible as well as the rest of the businesses in that lower level next to the lobby. I urge management to consider the health of all patrons and switch to a scent-free environment or turn off the fragrance diffusers so everyone can safely access your business.

We loved everything about our stay at the cascade. Rooms were clean and comfortable and the staff was great! It is in a beautiful spot with great shopping and restaurants and you can easily walk to these areas. Can’t wait to come back !

Nothing.....

Locaton was perfect. The property is beautiful, well maintained and comfortable. Our room overlooked downtown and was amazing.

We had a very nice clean room. The staff at night were less helpful (not rude, but not going out of the way to help you), but the morning/afternoon staff were amazing. Very nice location, we spent the morning walking the plaza, could get everywhere on the plaza just by walking. It was a great stay, I recommend.

Breakfast choices were great — loved my latte! Better pillows - never have enjoyed hotel pillows. I’m used to a pillow that provides coolness while I sleep.

Everything was great

Y

Staff not friendly or helpful

10 out of 10!