Extended Stay America Premier Suites - Houston - Katy

Guests smoking in surrounding rooms Dog waste all over parking lot and people smoking pot outside of hotel doorways

Superb

It got fire

Exceptional

The room had a really bad smell and the restroom was liking . Very poor breakfast .

This guest did not leave comments about this hotel.

I wish the TV had streaming app or Bluetooth capability

Very good

price outside need better maintenance

In this for contract work and stayed here for 5 days. Quiet and comfortable. Accessible to work area of my contract. Clean and accommodated for what was needed.

Pleasant

Creepy guy in the gazebo on the property was there the entire time of stay. As you walk through the front doors, matts were ratty, first sign of what was to be. Room was small, lighting in bathroom dim, carpet in room was very stained, toilet seat had pee on it, towels were thin and tiny, no bathroom trashcan, no plastic cups, no ice bucket, one tiny shampoo/conditioner. Breakfast downstairs was coffee and choice of a granola bar or a flavorless muffin. If you want cheap and the basics and an icky room, stay here. Never again. I will say the guy at the desk was very kind.

In addition to what I said above; BUGS!!! COCKROACH, fleas and the bed had bugs. Carpet smelled nasty and sticky...everything was wrong and NOTHING WAS GOOD. I CHECK OUT 1 HOUR AFTER CHECKING IN!

I will never come here

Terrible facility, dirty, smelled like wet dog!

Passable

Convenient and the staff at the front desk friendly and helpful

the staff were very nice and professional. The dishes are not kept in the room. I thought there was a pool but there wasn’t. the paint was chipping in the toilet. the phone did not work. the internet would just kick you off. there was a bug in one of the beds and I called the front desk and the guy said okay after I said someone needed to come up. no one ever did so I went down and was told that he did not inform the next person of this issue.

good area, found unappealing bugs around

My room was not ready at checking when I was able to get into the room it stank and the carpet was filthy I refused the room they gave me another with linoleum floors I ended up buying cleaners a mop broom and disinfectant to clean the floors I have pictures they were filthy there were no utensils could not qualify for clean sheets until a week stay the staff was not happy that I politely asked them them about their standard of clean and acceptability of those standards my last night had a leak in the bathroom from the upstairs room running the bathtub over they wanted to spray for insects while I was occupying the room a room where you can only crack the windows the hallways smell very bad and dirty carpet throughout this is not a clean standard and I told them that the carpet Keeps bacteria I feel for those who have to stay but I moved out