Embassy Suites by Hilton Knoxville West

Lovely stay. Great service, good food, spotless hotel.

I enjoyed the evening free drinks and the hors d'oeruves. Conversation with my girlfriend.

Very nice hotel. Comfy room. Good breakfast. Nice staff. Some eating utensils would be nice since there’s a microwave.

Exceptional

Very good

Cleanliness of the room and the scent. The tv was broken, they could not fix it. The internet on my tv neither did the phone work in my room

Exceptional

Superb

The staff was very friendly and helpful, and the breakfast menu and staff were top notch. The sofa bed was cushions were very uncomfortable. You could feel the wood planks when sitting and sleeping on it.

Exceptional

Location and view

Great

The room was marked as “accessible” but how can an accessible space have a door that heavy? Also i understand that there are standards that have to be met for the accessible rooms, but again, the features were not handicapped friendly. The bed was standard height, which made it difficult to get in. The shower was technically a “roll in shower” but it was still small and if you sat on the bench the water would spray you right in the face. I did enjoy the room service and the little “store” that was available. I’d rate my stay 3/5.

Great amenities, excellent breakfast. The bar manager was outstanding and managed a big crowd each day with grace and positivity. All around great experience.

The only issue I had was with the lighting in the bathroom, dim, making it somewhat difficult to shave

great place to stay!

Really nice hotel and a great area. Very clean with really friendly staff. Loved it and I’m hard to please.

Staff was great. Food was good. Thought the room would be cleaner and the whole property better maintained.

Nice suite will be back.

Superb