Members-only rates
3.5 / 5 Great

Quality Inn Merchants Drive

Quality Inn Merchants Drive
Quality Inn Merchants Drive – Knoxville, TN
Quality Inn Merchants Drive – Knoxville, TN
Check in 3:00 PM
Check out 11:00 AM

About Quality Inn Merchants Drive

Featuring 3-star accommodations, Quality Inn Merchants Drive is located in Knoxville, 5.1 miles from Knoxville Convention Center and 5.4 miles from Market Square. The property is around 5.5 miles from East Tennessee History Center, 5.6 miles from University of Tennessee Neyland Stadium and 6 miles from Frank H. McClung Museum. The inn features an outdoor swimming pool and a 24-hour front desk and free WiFi throughout the property. University of Tennessee is 6.6 miles from the inn, while Knoxville Zoological Gardens is 8.3 miles away. McGhee Tyson Airport is 16 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Dry cleaning
  • Self-service laundry
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

3.5 / 5
Great 1000 reviews
  • Engine customer Jun 2026

    The first room they offered had terribly musty odor. They gave us another room. The towels were badly stained. Front desk staff replaced with clean ones. Breakfast area had ceiling tiles missing.

  • Engine customer Jun 2026

    Location and price Was very ran down mattress in walkway. Dirt room very musty smell had to leave because of breathing difficulties

  • Engine customer Jun 2026

    Convenient The room smelled like smoke

  • Engine customer Jun 2026

  • Engine customer Jun 2026

    Quiet,clean

  • Engine customer Jun 2026

  • Engine customer Jun 2026

    Value for money. However if you want to sleep in late, be careful about this choice as lots of guests are migrant workers and they get up early to get ready for work. Their trucks can be loud.

  • Engine customer Jun 2026

    The place is disgusting and filthy! AC filter hadn't been cleaned in over a year. Avoid this place at all costs!

  • Engine customer Jun 2026

    False Fire alarm at 1 in the morning woke everyone up. Ac unit decided to stop working after that.

  • Engine customer Jun 2026

    Decent value! Keep in mind, you get what you pay for. Beds were clean but the bathroom could use a little deep clean. Otherwise, hotel served its purpose well!

  • Engine customer May 2026

    Location The pool

  • Engine customer May 2026

  • Engine customer May 2026

    This hotel was in horrible condition. Dirty and old. Rust and dirt everywhere. The shower felt like I was going to fall through.

  • Engine customer May 2026

    I called the Quality Inn in question before l booked about my dogs both around 75 pounds was told it would be fine when I arrived was told I didn't call was called a liar the women working the desk had attitude I will NEVER book at a Quality Inn again and will tell everyone that asks or I just happen to talk to not use Quality Inn anywhere!! The whole experience

  • Engine customer May 2026

    breakfast was not like advertised

  • Engine customer May 2026

    Great location

  • Engine customer May 2026

    The Toilet would not flush in the bathroom of our room. It was not fixed during the two nights we stayed there.

  • Engine customer May 2026

    Nothing Never got the chance to stay They called and canceled my reservation. I will never book with this chain of hotels. I am also posting what took place and letting everyone know. How damn sorry they are. If you would like to contact me 334 701 9395.

  • Engine customer May 2026

    Stay far far away!! They had roaches and I had to argue for 20 minutes to get a refund when I had pictures. The rooms are so gross and outdated and they charged me $164 plus a $100 deposit when I only stayed one night! Never again, I would rather stay in my car.

  • Engine customer May 2026

    Shower did not work at all..........water barely trickled out and could barely leave the showerhead. Not a great area either. Will be looking for a refund - yes the place is that bad

Frequently asked questions about Quality Inn Merchants Drive

Does Quality Inn Merchants Drive have free Wi-Fi?
Yes, Quality Inn Merchants Drive offers free Wi-Fi for all guests.
Does Quality Inn Merchants Drive offer parking?
Yes, Quality Inn Merchants Drive offers free parking on-site.
Does Quality Inn Merchants Drive have meeting spaces, conference centers, or conference rooms?
Yes. Quality Inn Merchants Drive offers meeting spaces for business and group use.
Does Quality Inn Merchants Drive have a fitness center?
Yes, Quality Inn Merchants Drive features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Quality Inn Merchants Drive located, and how walkable is the area?
Quality Inn Merchants Drive is located at 117 Cedar Lane, Knoxville, TN 37912. With a Walk Score of 53, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

What's nearby

Map of points of interest near Quality Inn Merchants Drive
  • Knoxville Convention Center 4.4 mi
  • University of Tennessee 4.7 mi
  • Tennessee River 7.6 mi

Why no public rates?

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