Best Western Knoxville Suites - Downtown

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The room was huge- tons of space. Yes, The building is older- the AC didn’t seem to be working on the second floor hallway. There is a “gym” but the one treadmill in there doesn’t work. However It is extremely clean, even though things are older. Everyone was super kind and friendly, breakfast was good (lots of options and variety), and parking was free. It was very quiet too. I traveled for business and would stay again!

the guy was helpful

Check in no issues kids enjoyed the pool only complaint was I did have to get my door keys re keyed several times but other than thought no issues

Thanks for your hospitality!

I certainly won’t stay here again and have lost my trust in the Best Western chain.

Great location, great and friendly staff, overall well maintained property

Pleasant stay. Older building but well kept with large spacious rooms. Would stay here again.

The room was very nice and clean and the staff was great.

Amazing staff!!! Clean and maintained!! Breakfast was delicious!

Good

Exceptional

rooms were very clean staff was great breakfast was good parking was good

Nothing

Everything Nothing

Hotel room was nice, especially for the price near downtown. Very short drive to downtown. Pool was really small and windows were very dirty. Located off a “rough” exit. But ok for one night.

Location was ideal. Breakfast was okay. We stayed two nights and the breakfast was different between to two mornings. The sofa bed was very uncomfortable. The floors are filthy.

Room was completely functional and comfortable. Breakfast was minimal compared to other BW properties but was constantly kept refreshed and clean. Only complaint was with lack of maintenance in pool area - lounge chairs were long past their usefulness and uncomfortable. Towel rack was empty. Water was cloudy in both pool and jacuzzi

poor shower pressure

clean and nice staff poor shower pressure