WoodSpring Suites Knoxville West

Nothing Check in procedure felt unwelcome and unwanted. No shower curtain, no normal basics, hairdryer, toothpaste, only 2 pillows for 2 people.

Good basic room

ok

Staff was great, but we had to switch rooms because the A/C didn't work. The attention to detail in cleanliness was lacking - there was an old water bottle under the bed and food crumbs under the ottoman. The towels were incredibly sparse, too. Doesn't seem like a stop-in-for-the-night hotel. It seemed more like a sparsely furnished dorm.

Poor AC system, fan didn’t work, beds are not comfortable, they only give you two pillows, driveway is difficult to get out of, and have to scan the card through 3 doors just to get to the elevator, no staff except for business hours. Will avoid these from now on

Mostly my fault. I didn't realize this was an extended stay and very few amenities that you didn't bring yourself. The room was very clean, kitchen appliances very good but no dishes, coffee or extra towels. The staff had to come let us in as it was 10 pm. They did but that is the last time we saw staff members. Otherwise the pillows were flat, there was no hand towel in the bathroom. Minor things.

Good

Unattended dog barking until 3 in the morning. Front desk inattentive to requests for assistance.

Exceptional

Superb

Locations, cleanliness, pice Nothing

That was very helpful and checking in. The air conditioner works perfectly!

Clean and very helpful staff. I will stay there again.

Very cool staff, always available to help out.

Exceptional

$100 a night place to rest. Nothing exciting about it. Clean, close to food and shopping. Desk staff was less than friendly. No extras here!

You get what you pay for but this was even less than expected. It felt dirty and unsafe. Bare minimum linens, front desk closed after 9, the bed was terrible-sunken in, one pillow, one thin blanket- I wouldn’t stay again

New, clean & comfortable, with nearby dining options. Breakfast was minimal.

Quiet, very reasonable and pet friendly.

Called to let them know I would arrive after hours. Was assured that it was ok. The person on night shift was rude, and seemed bothered. She came down in pijamas.