Best Western Lafayette Inn

Exceptional

We stayed overnight, room was clean overall, except carpets appeared somewhat dirty. Some traffic noise can be heard. Lighting inside room is poor and breakfast is not the best, but OK, if only want coffee, toast or cold cereal. Staff is friendly and helpful. Restroom fan is loud and smokie smell in room.

Exceptional

Very good

I liked everything, including the pool and workout room The staff, they were mean and very tense

This area was horrible, and staff was very unpleasant. Upon arriving there were police,and search dogs other property. I immediately contacted the hotel staff,and asked may I please cancel my reservation, and be refunded. I was told to contact booking.com because It was a third party reservation.I received no response,from either party. Please never book this hotel its not worth the hassle! NOTHING!

Upon arriving there were police,and search dogs other property. I immediately contacted the hotel staff,and asked may I please cancel my reservation, and be refunded. I was told to contact booking.com because It was a third party reservation.I received no response,from either party. Please never book this hotel its not worth the hassle! NOTHING!

It was a good place to stay

It was a good place...

Staff was great , friendly, helpful. Room was very nice good bed The property was well maintained . Recommend it highly to all .

This property is located at a convenient location to stop by for a night when traveling long distances. Everything seems good and clean, but there is a strong smell as soon as you get to the second floor rooms. Our room had a really bad smell. Very disappointing!

Great stay. room was and bed were good.

Very good

The place smelled of mold

Decent breakfast, handicap bars in bath excellent, bed decent. There is a musty mold smell in the hall and room. Carpet is really dirty needs a good cleaning. This could help rid the musty smell. Hidden fees, I was to there is a 50.00 incidental fee when asked what it was for she repeated "incidental" not a reasonable explanation. When I checked out I was told at this point there is a pet fee of 30.00 which was taken from the fifty and I was refunded twenty. Now why didn't the night agent tell me that instead of incidental fee. Your website just says pet friendly, nothing about $$ which should be disclosed. No hairdryer!

There is a musty mold smell in the hall and room. Carpet is really dirty needs a good cleaning. This could help rid the musty smell. Hidden fees, I was to there is a 50.00 incidental fee when asked what it was for she repeated "incidental" not a reasonable explanation. When I checked out I was told at this point there is a pet fee of 30.00 which was taken from the fifty and I was refunded twenty. Now why didn't the night agent tell me that instead of incidental fee. Your website just says pet friendly, nothing about $$ which should be disclosed. No hairdryer!

Superb

Terrible experience with staff and customer service. I was going to book another hotel stay but had to make sure it wasn't