City Express By Marriott Lafayette

Looked on the newer side still smelled like paint. They double charged me for room. When I called they told me I would get a refund. Got charged again. Called again was waiting 20 minutes before anyone picked up and was told they couldn’t do anything to call back the next day and talk to a manager.

I didn't have a good stay. no hot water at one point, breakfast was a nightmare and property says they have a hot tub when they don't.

No hot tub, door to room had crowbar marks on it from a forced entry, bathroom had caked on residue and the sink had old toothpaste; breakfast was terrible! Don’t eat the breakfast unless you want cereal and milk!!

Completely renovated, very well done, but the odor in the room was not good. Not sure if it was coming from the a/c or maybe glues or dyes, it will give you a headache. May need some time to air out.

Everything was great!

Convenient location Used soap in tub and iron did not work. When asked for another was told no extra irons

I was very disappointed that this location was closed due to damages. Instead of reaching out and notifying me they didn’t. They say if my reservation I got to the location just to find they were closed and I was not able to get my rewards back that I used towards the room.

Staff was Super Awesome and Rooms Were Clean

location, price, comfy bed & good a/c cold coffee, shower needed cleaning

Overall real good . . . however, I didn’t like the waffle iron non-stick conditioner (chemicals) given to use instead of real natural oil spray, so I did not get waffles which I love. Don’t understand why Marriot uses chemical conditioner instead of real oil spray.

The staff were kind and friendly willing to go above and beyond to make sure your needs meet. Location but overall with having security I felt safe and will come again.

N/A

Staff was courteous kind and respectful. Facility was unclean sheets were not changed carpet wasn't vacuumed and shower was disgusting!

What a wonderful hotel! The bed was OMG! the staff was absolutely the best

urine dried up on side of the toilet, bathroom floor looks like it hasn’t been swept or moped in WEEKS The bathtub was also dirty. The rooms floor was definitely not vacuumed

The staff was very friendly, the building was clean, quiet, and smelled amazing. Our room was uncomfortably hot. We turned the thermostat down to 65, but our room never cooled below 75. Our bathtub drained very slow.

I Am Dissatisfied

The staff was great tending to everything we needed, the facilities are in need of some updates, but the beds did have comfortable pillow too mattresses which makes a big difference. I would stay again.