Holiday Inn Express Hotel & Suites Lafayette by IHG

Front desk clerk had a nasty attitude very unprofessional more worried about going outside to smoke then helping in anyway

The staff was very helpful and friendly. The room was clean.

I was told by the person at the desk that the 2/queen room I requested over a month ago, was not available. We would have to take a king. When I told her I requested 2 queens, she told me maybe I made a mistake with my requst....sometimes that happens. I double checked, I did not. It's a good thing my quest was female. Then when we got to the room...no electricity. She therefore moved us to another room after asking me 'why was there no electricity'. The room was very nice and clean.....but getting it was a pain The two young girls at the desk, morning and evening. They were young and pretty, but had the personality of a rock......no smiles, no energy, no helpfulness. You have a service industry, you might want to work on it.

I have stayed at this hotel every time I’ve come to Lafayette, and always will. It is super clean, very pretty and modernized. It feels very safe, in a good area. The breakfast is absolutely AMAZING with so many options, honestly the breakfast is a big reason I keep coming back! The staff is always very helpful and friendly as well. I loved every minute

Great location, just off the main road so it was quiet. Room was very clean and staff were helpful. I only stayed one night but would not hesitate to book again.

The room was clean and comfortable

Front staff was friendly. Smooth check in. Room was not very clean. Overall the property was in good shape. Need to work on their housekeeping staff. Safe and quiet area.

This location is definitely one I will save as a favorite because it's above average and affordable.

Horrible. The room was not cleaned. Had used floss picks on the floor. Room smelled horrible. Very dusty. Breakfast was okay not great. Hardly any options. No towels for the pool.

Never got deposit back

The room was clean. Great bed, sheets and pillows. But the air conditioning system does not take enough moisture out of the air making the room feel somewhat wet. This was uncomfortable. The only way to deal with it was to turn the temperature up which switched on the heat. Not a great solution in the summer.

Entry way could have been cleaner but overall the room was clean and the breakfast was really good and was restocked a lot.

The front desk worker Roxanna was great. She went out of her way to switch my room. The toilet seat was burnt up, the room smelled musty, and the tub caulk was gross.

Superb

The suite was so relaxing Will request that room again I had no problem

Very good

Superb

Exceptional

Staff was nice check in was quick. Room was clean and comfy. The breakfast was great.

Superb