Heritage Hotel Lancaster

Great stay, late check-in but and staff was wonderful. Parking was easy and the area was great. Receive a $10 credit for the restaurant/bar which was a nice perk. Would stay again.

Mouse in the room.

Great Breakfast Buffet

Overall it was a nice hotel and clos to where we wanted to be, everything was nice and clean and great restaurant attached to the hotel was a big plus.

It was a nice little hotel just perfect what we needed it for a basketball tournament at spooky nook which was Just 10 minutes away.

Food from restaurant was delayed by 20 minutes and came out nearly raw

Breakfast was delicious & the cheese steak we had was excellent. Location was perfect for visiting our family. Everything was clean, staff was great! bed was comfortable except for the pillows. The pillows where to "Fat" I use a flat pillow...can't sleep on those high stiff pillows.

The staff was friendly, the beds and showers were good, it had the basic amenities, the complementary coffee was great, and the location is very convenient, close to the Turkey Hill Experience and halfway between the Amish country and Hershey. We had no complaints.

Staff is very friendly and helpful. Hotel was clean and lots of character. Really enjoyed our stay.

De plus, nous avons trouvé le rapport qualité-prix médiocre. L'hôtel est très vieux et a « beaucoup de vécu », mais il n'offre pas le confort des hôtels plus modernes, comme un ascenseur pour monter aux étages supérieurs. Enfin, le processus d'enregistrement (check-in) est très restrictif : il débute seulement à 15 h, sans aucune possibilité d'arriver avant. Le personnel, quant à lui, était courtois, sans plus.

Perfect for our small family traveling for a Tai Kwon Do competition. Staff was very welcoming and helpful at check in. The pool was clean and refreshing too

Too expensive for what you get. For the cost they should have had breakfast.

Staff was very pleasant. Food was very good. Shower curtain was too short. Shower water pressure was low. Handicap room was very small.

We were disappointed that there was no breakfast included with the stay. The hotel is clean, but the bathroom was really small and outdated. The hallway smelled musty as soon as you walked in the hotel.

Great stay! Clean room and propery. Staff was friendly. Outdoor pool area was great for kids! Will stay again.

Great stay! Friendly staff, clean and well kept. Restaurant was very good as well.

Room was very clean / staff pleasant

Beautiful restaurant with an outdoor balcony with a tree growing in the middle. Great area with trees and close to historic downtown Lancaster. Grocery store right next door.

Staff was nice. Bed was comfortable. Room clean No hangers. Kids running up and down the hall

The rooms are the cleanest in the area. The restaurant attached is an excellent place to grab a good meal. Nothing