Extended Stay America Suites Lancaster County

The room was great. Couldn't turn the heat on. The bed wasn't real comfortable. Signs are posted, no smoking on porch, use back patio. Everytime we came or left, there were people smoking on the porch. So disgusting.

Neat and clean

Good location Front desk staff friendly and engaged Breakfast Old TV Need to ask for kitchen items Hotel needs updates Sink in kitchen backed up

This place is disgusting. All the hallways smelled like a different kind of disgusting. Practically vomit inducing. The staff itself smoked right out front the door and didnt care when customers complained. “What are people who smoke supposed do or go cuz its raining” the desk employee said. I don’t know maybe not smoke or smoke in the hotels designated area… The room smelled like stale cigar smoke and 2 week old taco bell had a baby and that was its smell. The heat in the room didn’t work so we were cold for 2 days. Oh and the roaches were a great touch to cap it all off. So if you love red roof inns you’ll love this stank bug filled hotel.

Exceptional

We stayed here for two nights when our power was out in the heat of summer. This was an EXCELLENT choice for this price point. Having a FULL kitchen made life a lot easier! The staff were extremely friendly and kind, and they even welcome pets!

You get what you pay for

Air conditioner was loud, the television was in a bad spot facing the kitchen, it also had no apps to use, the t v guide didn't show on the television, and my friend slept on the couch, which was uncomfortable .

I love my weekly stays as the staff is welcoming, rooms are clean and it’s convenient to places to go.

Everything was perfect!!!

We had two rooms, one upstairs (nice & quiet) and one on the first floor (noisy front desk clerk yakking all night despite repeated requests to be quiet—hardly any sleep). Staff sweet otherwise. Outdoor pool not heated, but saline not chlorine which was nice. Wifi did NOT work. Rooms were impressive—full-size fridge, pull-out sofa (in addition to bed), and real kitchen were great, but no plates or cups or utensils or anything like that, no radio or hairdryer FYI. Breakfast pastries & cereal, no eggs, meat, or fruit.

The staff were so friendly and useful. Difficulties to reach the wifi

Difficulties to reach the wifi

The room was nice, the staff was great. Anything extra we needed was pleasantly supplied by the front desk. Nice place to stay.

The only issue I had was the continental breakfast. I went every morning I was there (with at least 30 min left) and everything was gone

The minute we step foot in the door. The staff was very friendly. They made you feel welcome room very clean I would go back and stay there again.

Great place to stay. Friendly staff. Convenient location.

The room was so clean

The WiFi needs seriously need of updating

Front desk staff were so nice and accommodating. They deserve recognition. They went above and beyond to make my stay enjoyable and stress free. Thank you, it is appreciated.