The Landmark Hotel

The rooms are clean and renovated but the elevator doesn’t work and the air conditioning doesn’t keep the room cool. It might be better once they finish the renovations, but I would stay somewhere else until then.

Pésimo hotel, gente frotándose, pedí cancelación y reembolso, basura por todos lados temí por mi vida! Marque a su servicio a cliente y quedaron en reembolsar! No vuelvo a confiar en ustedes

This is a ghost hotel, no

Hotel is in repair now, elevators not working,front desk mostly empty. No hot water. In 7 days, cleaning had been done once.

tiendas cercanas, alberca sucia y vacia, no habia agua caliente, no servia el elevador, no servia el aire acondicionado

A true hidden gem , stayed here 3 nights. This hotel definitely a 4⭐️. Safe , secure , clean , privacy. I love this place . Would definitely stay here again.

Al llegar el hotel no se veía como en las fotos por un momento creí que me había equivocado de lugar ya que parecía abandonado con tablas en las ventanas al acercarse vi que si estaba abierto, en recepción una chica nos atendió y jamás nos solicitaron identificación para acreditar la identidad o reserva, el elevador no servía y nos llevaron por las escaleras de emergencia muy feas en obra gris el hotel olía como a humedad, al llegar a la habitación estaba sucia como que no habían terminado de limpiar, las puertas no tienen llave y nos dijeron que la clave era el número de habitación lo cual me hizo sentir intranquilidad, dejé unas cosas salí a comer y al regresar habían entrado a la habitación porque las cosas estaban movidas, al subir las maletas nos llevaron por un ascensor tan horrible de terror de madera nada seguro y cuando llegue a descansar la cama olía bastante mal y para terminar por la madrugada entró un persona a la habitación. Fue la más terrible de mis experiencias en un hotel sentía tanta ansiedad y miedo de estar hospedados con mi familia ahí no dormimos de terror

Hotel is unfolded construction, no operating customer elevators, rooms are not ready, our room didn’t even have a restroom door, fridge did not work, their weee never any workers at front desk. Pool was empty no water. Our front door didn’t have a working handle. The room key codes are the same and anyone can go into your room at anytime. They were no amenities no coffee maker or water. No one in the lobby to help. It’s going to be a nice hotel when completed but definitely not ready for customer use!

Upon arrival to check-in, no one was at the front desk. I had to contact a phone number listed on their door. Elevator was not functional and room had an odor. Wires hanging from front lobby. No iron available for use. Originally, I booked this hotel for 2 nights but upon inspecting the room, I decided to leave and book at the nearby La Posada instead. I literally stepped into my room for less than 5 mins before leaving. Hotels.com has attempted to contact The Landmark Hotel on multiple occasions for a full refund to no avail. I would not recommend this hotel.

Elevator not working No TV service to see channels No second lock But the worst, no hot water to shower. Hotel under construction and not ready for full service

Beautiful lobby , amazing location , great pool area to drink a beer. I felt for one day a single again haha. I really recommending to any one to try this hotel just because of the view. That's the tallest building in Laredo , that's make sense now they call it Landmark Hotel in Laredo.

The room looks much bigger then it look in the pictures. The building is next to the Outlet Shopping Center and its the tallest building in Laredo so the view is amazing! Defiantly will come back to this location in Laredo.

the hotel doesnt exist.. There was an error on the page with the hotel. they did give me my refund back but after I had called and messaged several times.