Hilton Club Elara Las Vegas

Amazing relaxing stay totally worth it!

Exceptional

Absolutely loved our stay! Top notch hospitality and great staff! I got a welcoming text every morning to ask if we needed anything. It’s so nice to be treated like a valued customer! Great job Elara by Hilton👏👏👏.

The room was the penthouse at the very top and edge of the hotel. Absolutely stunning views and a very large and comfortable room with everything you need. USB and C connections throughout, and the projector to watch movies was really cool.

Good location Everything good

We have stayed at Elara many times over the years as Grand Vacation members/guests. It is a wonderful suite style experience, great for families!! We stayed in the Club suites this time, and had a great experience with the balcony and beautifully designed 1 Bedroom suite. Being attached to Miracle Mile mall keeps you in a nice bubble, removed from the trappings of the strip. We love Elara!!

Great location, not too noisy and congested like other hotels on the strip.close to restaurants and shows, room has everything we needed especially the washer dryers and full kitchen, ideal for families

Excellent facilities!

Exceptional

Wonderful hotel!

Exceptional

Hotel is connected to the Miracle Mile shopping mall which was convenient and close to most attractions. Staff were friendly and helpful and rooms were very well appointed.

Check in was great - they accommodated our early arrival and gave us an extra hour at check out (very appreciated). Room was nice; however, we found some housekeeping issues and although they sent someone quickly to address, the person didn't thoroughly address which left us feeling like they don't have great attention to details and we had to complain again. Loved the location - walkable to everything and we used the attached mall to cut through to the Blvd. Pool was just ok. We rented a cabana one day and they ended up putting the steel drum entertainer immediately next to our cabana that had open walls. There was no way to enjoy the cabana or hold any type of conversation. I think that should have been told to us upfront about this arrangement or we should be discounted the hours he was playing. We also rented a day bed another day. Poolside service was lacking both of these days - we had to go the bar multiple times to order drinks/food as a server couldn't be located. The pool seemed dirty - was surprised they don't clean nightly. Liked the Starbucks in the lobby. Staff was very friendly. No sales pressure whatsoever. Would consider the Elara again but not dying to go back.

Na NA

This was our second time staying here, and the lobby smelled wonderful. The rooms were clean and offered gorgeous views of the city. The staff were friendly, welcoming, professional, and helpful, while Housekeeping, Bell, and Valet services were prompt and efficient. It’s also conveniently located near stores, shops, restaurants, and the strip. We loved our stay and will definitely be returning.

We paid a lot of $ and as a member it was disappointing we were denied a late check out. Marriott always accommodates their members with a late checkout of 2pm. Multiple people staying with us had allergic reactions to the pool and trash was floating everywhere.

The kitchen and the customer service keep us coming back every year. We paid a lot of $ and as a member it was disappointing we were denied a late check out. Marriott always accommodates their members with a late checkout of 2pm. Multiple people staying with us had allergic reactions to the pool and trash was floating everywhere.

Overall terrible experience. Beautiful design that is ruined by poor customer service. For five days we threw money away for an overall disappointing experience. Each day of our trip we were faced with a new challenge: wrong room given at check-in, hotel cabana rental website outdated, pool bar with lack of ingredients to make a basic cocktail, concierge provides wrong property information, amenities in room broken, cable tv out and items not refilled by housekeeping. Only one manager that I spoke with was helpful and understanding. He was kind to refund the resort fees. Sadly, the hold on my credit card still is present well beyond the 10 business days. The fight continues..and my love of the Hilton brand destroyed.

A wonderful resort! Very clean and convenient. Attached to the Miracle Mile Mall and right off the strip. Highly recommend, will stay here again.

Best place to stay on the strip. No smoking. No casino. No reason for rif-raf in the lobby. Just a very pleasant experience overall