Comfort Suites Lewisville - Dallas

The place was clean. There were maintenence issues, such as the bathroom sink faucet was broken. The office chair was broken as well. The shower head leaked pretty bad. It was comfortable & clean, though. Not worth the amount it cost for having all the problems that it did, though.

Passable

No ice machine, breakfast was cold and one day all they had was water downed juice and hard muffins. Ask front desk person for help and they don’t speak English! Had bugs in the bathroom everytime you turned the light on. This was by far the WORST EVER

The worst hotel I have ever stayed at. I will never be back to this or any other location.

Exceptional

Was smelling like pungent. There was a maintain work going on.

It was muggy in the whole place the first room I was in dirty lights on and door open and the toilet didn’t work there was also ants of that floor and the other floor they put us on. He tried his hardest not to give me a refund.

The room was decent for the pricing, but it was a little dirty, and the hallways felt dirty and smelled awful. For the price I was able to deal with it.

Go across the street to the Hampton Inn. It's much better for the same price.

Great stay! The property was well-kept, and our room was spotless. The bed was really comfortable, and we appreciated the quiet atmosphere for a good night's sleep. The breakfast in the morning was exactly what we needed before heading out. Highly recommend

10 de 10 excelente servicio

Their pool is out of order, he said is was on their website but we did not see it when we booked on orbitz website. He sent me and my wife to the wrong room where a lady was in the middle of helping her mom shower. Called front desk and nobody ever answered ( our room phones may have been out of order because when we called from our phone they picked up)their was no hot water in the morning and we complained, by that time we had to just go without a shower, we came back later in the afternoon and it went to lukewarm for the shower. Also must have been a leak at the 3rd floor above us in their shower because our ceiling was wet and falling down, ( i took a photo). The rooms and hallways also smell like mold or fungus, property owners seem very cheap, everything felt in disrepair. Very bad experience will not stay there again, we stayed there a few years ago and it has gone way down with its quality, new owners should not have this property. Choice hotels should be doing a spot inspection on this property soon.

Checked into our room and our door had an opening at the top about 6inches. Had to relocate room where our key didn’t work. Pool was out of service which is why I booked this hotel specifically. Spent majority of my one night stay in the lobby trying to fix issues.

Huge smear of feces on toilet. Hair in the shower. Hair in the sheets - it was very evident sheets were never changed. No signal errors so we couldn’t even turn the TV on. The elevator was unstable with zero signs of certifications of safety and no inspection stickers. Avoid. I’ve stayed in cheaper motels that were so much nicer.

Very old , room was dirty , door can’t close when you leave. Will not consider this play to stay in the future !

Property was very dated and not much worked. Dresser in room broke and missing drawers, bathroom missing cabinet fronts, couch in room was all faded and missing fabric. Smelled like weed and was certainly not worth what we paid.

Nice location

Overall, the hotel was good. The stay was enjoyable. Only exception was the bathtub was in desperate need of caulking. Other than that, the room and bathroom were clean and comfortable.

The room was clean, but the entire place felt abandoned. We didnt see a single guest during our stay which was a little weird. The front desk staff was friendly and courteous and honestly, we dont have any complaints. Place was quiet and safe.

Place is not good. People not good. Better off sleeping in you car.