Country Inn & Suites by Radisson, Lewisville, TX

Had to ask for towels. Pull out bed was broken.

Rags we're laying outside the room. Elevator didn't inspire confidence and trash was on the floor. The bedroom valance and curtains were propted up against the wall. No coat hangers. Breakfast was bare minimum. Would not stay again.

Found big cockroach in first room and second room the bed has dirty spots very obvious ☹️

The staff was mostly silent. It was a little awkward. When I went into the room it immediately smelled like human urine. I opened the bathroom door all the way and the smell clearly came from inside. It was the shower curtain that wreaked of urine, the tub was like striped with black stuff. I went to Kroger and got my own cleaning stuff and cleaned the tub and asked the employees to change the curtain with a clean one, which they did but again, didnt speak to me at all when I made the request or when they came to replace the curtain. The bed was not comfortable and the blankets were basically 2 loose sheets. There was a party in the next room, music blasting and people yelling til 245 in the morning. I eventually fell asleep so it could have been later. Overall the personal space in a hotel should feel more comfortable and clean than any other space so I wouldn't stay there again. Too dirty, awkward and uncomfortable.

Price was fairly good , room was very clean and smelled good. I had a comfortable stay.

There was mold in the shower and around the trim in the windows. Sheets and comforters were stained and dirty. Not the best smell.

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Absolutely nothing! It is NOTHING like the photo! This “hotel” is uninhabitable! My room reeked of cigarettes and molded carpet. There was mold in the bathroom, stains on the carpet and one chair. It was awful! I will report it to the Health Department! This hotel is uninhabitable! I was there 30 minutes and left. The light had a short and flickered as we entered, cigarette smoke and old molded carpet permeated the room. The screen on the window was ripped in half and mold was all around the bathroom! Surely the pure existence of this establishment is a Health violation!

Convenient to where we were visiting Not very clean, side door broken so anyone could get into the building, had to ask for towels, no coffee or cups in room, mold in shower and around sink, very bad odor on floor with carpet stained and disgusting. Not the best experience. The dining area was disgusting, juice spilled all over tables and floor, food spilled on no floor, and juice machine broken. Very disappointed in condition of hotel. Will not stay there again. Lots of foot traffic in and out of hotel of non guests. Did not feel very safe there.

butter chicken dispenser

Not trying to be rude but I would not stay at this hotel in future. Sheets had stain in. Bathroom had mold on tile and shower walls . Sink faucet was broken and carpet was dirty. Over all I would not like to stay here.

As soon as you walk into the hotel, there is a strange, unpleasant odor throughout the lobby. The front desk clerk was unfriendly and unprofessional. After seeing a sign stating there was no indoor pool, I asked for confirmation because Expedia clearly advertised the hotel as having one—the primary reason I booked this property, especially with temperatures exceeding 100 degrees in Texas. Instead of offering an explanation or apology, the clerk rudely replied, “No,” and asked if I still wanted to check in. I had reserved two rooms. The room my children stayed in had a strong damp, musty odor that smelled like mold. It was so overwhelming that they had to keep the air conditioner running constantly just to circulate the air. The bathroom was in terrible condition, with cracked floors and walls that looked as though they had been damaged and never repaired. There was also visible mold in the shower. My room was no better. The air conditioning unit leaked continuously, leaving the carpet and floor around it soaking wet. The shower also contained mold, and the cabinet door covering the refrigerator was broken. Breakfast was another disappointment. The juice machine was out of order, and the overall breakfast selection was unappetizing. Days Inn would have been better than this place.

I switched the first room I was in because there were pee stains on the toilet seat. Floors looked dirty, had a weird smell in the hotel

After checking in I discovered that my room had not been cleaned. I had to request new linen and was told that the room wasn’t on the list for cleaning. The room also smelled like smoke. I had a horrible experience.

We had a great lady at the front desk!

Property had plastic all over the windows. Apparently they’ve been painting it for months and still not finished.

Everything was great!!!!

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So comfortable that I missed their continental breakfast!

The room smelled very bad, the bathroom was dirty, and I found several cockroaches.