TownePlace Suites by Marriott Dallas Lewisville

Would not book here again

No internet, bad AC, no cable, and couldnt make key cards so there were no working locks on the doors. I left immediately and stayed across the street

The hotel was relatively clean, though you can definitely tell it’s been given the “landlord special” throughout the years. During our stay, the WiFi was down the entire stay, conveniently being repaired as we were checking out. Upon our arrival and entry into the room we immediately noticed a stagnant feeling & smell of just ick and humidity. We tried to adjust the AC but it never did start blowing. We visited at the end of July in Texas, so you can imagine. We tried to ask the front desk about it and they said “that’s Texas for ya”. Acting as if the climate is SO different. (We’re from Oklahoma, it’s not) i can tell with absolute certainty it wasn’t just “Texas for ya” considering the hall wall and lobby were perfectly cool and we weren’t smacked in the face with heat until we walked into our room each time. We ended up purchasing a fan from a local store just to be able to sleep comfortably. Overall, I’d say the staff was fine, not unfriendly but not overly friendly either, AC and WIFI definitely don’t work properly & the room was surface clean. Bed was comfortable and that was about the only positive note.

The internet and TVs went down on the first day we were there and 6 days later they were still down

Super nice place I highly recommend it

Nice hotel. Had a great stay.

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All is well, except the AC. Once we turned up the AC, it never cooled the room for the next 2 days.

Everything is good but I found a debris in blanket. Just onrle thing.

Clean room

Got assigned to a room with dirty dishes in the sink, trash can in the kitchen and bathroom not emptied. Dinning table with trace of oil on the surface.

Good place

Not staying here. We ended up not staying there due to cigarettes smell in our room. Front desk lady was not helpful at all.

Clean room, helpful staff, included breakfast bar

Came with a large family and throughly enjoyed our stay. Staff was accommodating, helpful, and professional. Breakfast had lots of variety but it was very crowded. Rooms are spacious and clean. Hotel was also close to all of the attractions we were interested in seeing. Definitely recommend!!!

The staff was helpful, room was clean and quiet. Quite a decent extended stay hotel for the $$

The location was wonderful. The room was great as well. Only downside was we were unable to lower the ac thermostat. It was so humid at night. Other than that, great choice.

Everything about my stay was awesome.. Everything was clean fresh smelling. The breakfast was always on point and wasn't messy area..staff polite and friendly...I wouldn't stay any other place

Only received room service 1 out of 5 days

Pleasant