Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG

It was a great property

Breakfast was good. I love the option of turkey sausage.

Superb

I got to my room on the 2nd floor and the loud drilling felt like it was piercing my skull but I could tolerate it for an hour. At 4pm the drilling was still going on and I called the front desk and was told that the construction would not stop till after 6pm. I tried my best and finally fell asleep only to be awakened by the loud piercing noise of the smoke alarm. I heard through the staff that the dust set off the alarm. Drilling finally stopped about 630pm. I was able to get 4 hours sleep. I am a trucker nd was on a 10hr break

Very good

Very good

The ease of checking in so late. I was sick and all I wanted was to lay down. I had no issues whatsoever other than the pancake machine not working properly for breakfast. And the water pipe was a little rough and loud in the sink....as if the room hadn't been used in a minute

Good

My room was very clean and neat. The front desk guy his name starts with a K he was exceptional and professional, with a lot of knowledge. Breakfast was good parking was great. Overall, I had a wonderful weekend and would recommend to stay.

Everything excellent stay here Every time I come to town has excellent customer service Nothing

Nothing

Exceptional

Keenan at the front desk was especially professional and kind. The attendant in the breakfast area was rude. He seemed bothered when we asked for napkins because there were none where the cutlery was located. For some reason, he set up the napkins around the corner from the food area. They were only where the coffee was. Unless you got coffee, you wouldn't have seen the napkins. We also witnessed him telling another guest where to go find lids for coffee cups instead of getting them for her. He scolded me and another guest for not using the tongs to pick up bagels, but there were no tongs near the bagel station because they were in a container in another area.

The attendant in the breakfast area was rude. He seemed bothered when we asked for napkins because there were none where the cutlery was located. For some reason, he set up the napkins around the corner from the food area. They were only where the coffee was. Unless you got coffee, you wouldn't have seen the napkins. We also witnessed him telling another guest where to go find lids for coffee cups instead of getting them for her. He scolded me and another guest for not using the tongs to pick up bagels, but there were no tongs near the bagel station because they were in a container in another area.

Wonderful stay! Clean pool, clean rooms, delicious hot breakfast and lovely staff. Keenan, Chris, and ms. Bridget i believe were so kind and helpful.

Exceptional

Very good

Exceptional

EVERYTHING WAS SATIFACTORY. NO COMPLAINTS.