Hyatt Centric The Pike Long Beach

The breakfast was the best thing about it; the food was excellent. Although I gave a good tip it felt a little embarrassing having to go up to the bar in two trips to get my plates and bring them to my table (I'd tipped before I did that). I would have liked to have had room service, but I knew that going in. The staff at the reception desk in general could be encouraged to be a little more interested in what their job is, and that is to welcome the guests and help them out if they have questions. It seemed like I had to pry information out of them, or that I was bothering them while they were standing there. It was strange; hadn't encountered that at other hotels before.

The location was nice and the hotel was decent. The room was a bit dated and the bathroom had mold around the shower. The front desk staff lacked customer service skills. They charged us 4 times for the stay and we waited all day to be able to check-in due to an error in their end. Would not recommend this location to anyone specifically for this reason.

First off I chose this place for its location and being close to the convention center for a three day event. Absolutely perfect for convention weekend as it is a flat five minute easy walk to the front door. You can go back to your room for a break and easy walk back to convention. Plenty of excellent restaurants and bars for food and entertainment after the convention all within walking distance. Never drive your car all weekend which by the way the hotel has no parking facilities and you have to park in a city parking garage across the street. At first, I didn’t like the idea of that at all but had no choice. As it turned out it was super close and had 24 hour security and it cost about 50 bucks from noon Friday to 10:00 am Monday, not bad at all and my car was fine. You can load and unload in front of the building and then move your car so it works out pretty smoothly. One of the most awesome rooftop pool area I’ve been at. The nighttime view of the Long Beach area was incredible and the weather was amazing at night. Nice big rooms with walk in shower. One negative about my stay which I can’t explain and never figured out what it was is that there was a weird rhythmic hum that was like a vibration from a motor running or something. Wasn’t that bad, and I was exhausted and slept very well. Great location for a super fun weekend at the convention.

Exceptional

Superb

Great location for a cruise ship

Superb

Location and helpful staff Carpet on hallway could be brighter

The room was clean, and everything felt new and well-maintained.

The walking bridge to the Aquarium and the marina was convenient and fun for our grandson to ride his scooter on. The rooms were very clean and the bed super comfortable. The breakfast was excellent even though a little pricey, but the servings are so large they can be shared. The pool area is beautiful. However, the pool needed cleaning on the tiles in the pool. There was a napkin and some hair floating in the water.

It’s was coo

Both my husband and I couldn't believe how quiet our room was. Loved the location to the convention center and to all the restaurants. Staff was very friendly and helpful. Room was clean and LOVED the large shower. The parking garage for overnight parking was originally a concern of ours however it worked out just fine. The overnight rate is much better than the Hyatt across the way.

Breakfast

Staff was excellent. Rooms were comfortable. Rooftop pool with harbor view was stunning. The ice machine was on vacation too.

The staff were super helpful and welcoming

Property was located in a very convenient location to the port, also had many shops around to buy last min things as well

Most of the staff was rude and mean. After I explain some things, the young lady who checked me in, she changed her attitude once I was continuing to resolve some other issues with Hyatt.

Superb

Great location.

Very good