Capital Hotel

Everything was good except for parking problem

Needs better parking instructions

Very good

Exceptional

Superb

You can park on that street; just check the signs for street-sweeping days and the "no parking" signs.

Had a great week here at capital hotel, The staffs here are super friendly and helpful. The hotel was always clean. Great atmosphere. Help desk are always here to assist. Everything works, the air con is great, Also cleaners did a good job keeping the room maintained. Great stay.

Pleasant

The Front Desk Worker was extremely respectful and helpful. Really enjoyed my stay here.

Exceptional

The room was very small and was dirty

Good

This location is perfect for me as I am from this neighborhood. However, it is very industrial and the neighborhood is a little rough. Therefore, if you are easily intimidated by city life, you may judge a book by its cover.

Pleasant

This hotel refused to return my $100 deposit due to the fact that I had a guest over & unknowingly without my consent the guest was using a vape, it wasn’t a cigarette or weed. Not a single match/flame was lit, there was no threat of a fire, it was an electronic non-nicotine vape, it didn’t even smell. The staff was very rude, when I called to ask about my refund & tried to explain the situation, the lady hung up on me. The lady asked me to lower the TV when I literally had the volume on level 10, this hotel is absolutely miserable & ridiculous. I WOULD NEVER RECOMMEND THIS HOTEL TO ANYONE, NOT EVEN AN ENEMY!

Very helpful and professional Front desk manager. Easy access to the train and bus about 35 minutes from Time Square Square. Manhattan

Good and amazing experience

Very poor

The room was very clean. Downside was no easy parking to found.

The rooms were relatively clean. The staff were alright. Basics were provided. Area felt extremely unsafe at night, especially walking from the subway station nearby to the hotel. The establishment itself feels a little bit like a prison. Bed wasn't very comfortable.