Economy Inn - Burbank Airport

The staff was very polite, and helpful. Every body else was very respectful I have no comments

Check in guy was very nice and accommodating and easy to talk to. Nothing, everything was amazing. Amazing experience!!

Beds were very comfortable and the area was nice and quiet

Room was clean and spacious. Convenient to freeway access . Neighborhood was quiet. Yoshinoya across the street

Clean and modern room locarion was a bit rought

Bathtub The stairs

Clean, quiet place...

Very clean and comfortable!

4/10 4/10

The views

Nothing. I tried to explain to the woman at the front desk that I had a reservation through booking.com and she kept trying to force me to pay in cash so I eventually left. Everything. No online reservation(s) was honored. I had to book at another hotel that evening and thus lost my non-refundable booking amount through booking.com all because the front desk clerk could not/would not understand that I had already booked online

Ghetto. When I went to the office to check in, thru the window you can see a full size bed with a little girl laying down on her iPad. It looks like the office is someone’s home. Weird Very RUDE customer service. We travelled all the way from Miami and had a very terrible first day experience

NA

Quite None

-JOHN G. The hot water did not work and my son had to shower in cold water. Also there was a random stranger who kept knocking at my door trying to open it all night keeping my son and myself awake all night. I would like a refund please. I thought I had already brought this up to staff at the time of incident but I'm just now noticing that I had failed to follow through with keeping in touch and never received a email or call back from the company or management. Please keep me updated, thank you. I was happy with the stay up until we got there and had a horrible time from the start. I apologize. You can send the refund to the payment method used at the time of my stay please, thank you. -JOHN G.

That the staff. Was to observative I feel like theyr watching me the whole time

The rooms have recently been redone with the bathrooms tiled floor to ceiling. It’s looks very nice and clean. The floors have also been redone with vinyl planks. If it weren’t for slightly worn chairs and bedspread the room would have been close to ideal.

This place was ok. I probably won’t come back. There’s no blow dryer and the shower was weak.

Ok Clean

Nice room ..and nice people that work there