Hollywood VIP Hotel

Location was great! We were going to a concert to the Holllywood Bowl and we could catch the shuttle from the ovation which is basically next to it. Close to walk of fame, bus stops, metro line. room had a microwave. I really didn't have much expectations on the breakfast but the fact that they did not have even butter or jam to put on the toast was very dissappointing, could recommend to at least add that. wifi would give a couple of issues and not work correctly throughout the day. The room did not have a fridge, there was a big fridge in the lobby but did not feel comfortable enough to use it

Spacious suites, easy access and friendly day and night staff Unwanted pests in the shower. Not being able to wait for our Ubers in front of the building.

The location is amazing. No Internet access , No cable television, poor breakfast.

I usually can't be bothered actually review regardless of how bad it is. But my stay has hands down been one of the worst hotel stays I've ever had. To start off when I arrive at the hotel they tell me that they don't have my reservation because apparently in their system my stay started the day before and that this was a known issue with Expedia and that there was nothing they could to fix that despite me showing them my booking on Expedia that had the correct dates. Eventually they agree for let us stay our (now) second night booked and I have to pay a deposit that I will not get back when I leave but two week later because the owner is apparently out of country. (A deposit I never got back btw). They then send us to one of their "nicer" room to try and make up for their difficulties so far. It was not pretty folks. Their was hair on the toilets, stains on the mattresses, no ac or ice machine, a spring has pierced through the mattress, one of the double beds headboard wasn't attached to the rest of the bedframe and was just leaning against the wall, had a bad smell, and then the toilet handle broke after a few uses after which the staff tried to blame it on us for flushing to hard and has us use the bathroom of a checked out room instead. The management we encountered took no accountability at any point and simply said to contact Expedia or blamed problems on us. I cannot recommend staying her even with the cheap price and location in Hollywood.

The best thing about this property was its location close to the metro, so you can explore the rest of LA A bit more maintenance wouldn’t hurt

Overall a decent choice. If you've got a vehicle that is long, this may not be the place for you. In addition, they charge $30/day for parking and that really disclosed. Being that there is no other place to park, it should be front and center in their advertising. Also if my chance you find a space in the front, they make you prepare parking for entire stay up front. That's not fair. The first couple days the Wi-Fi worked great. I'm went out around midnight on said 3. I went down to dusk we asked to have the Wi-Fi modem reset a router in the person working the desk looked at me and said no it's not our problem. I said repectfully, it is... No it's not, you must have entered wrong password. She was hell-bent on not wanting to help. They were being that desk overnight just about every night of my trip and not once did I even see a smile. I mean I'm looking for overnight work and I would have greeted every single customer that walked through that door with a smile! It's just so frustrating to see that kind of poor customer service. But because of the friendly rest of the staff that's why I'm giving this rating that I am because the folks there during the day specifically the gentleman that were working the desk could not have been kinder! I stayed for 4 nights and not once was I even asked to have first house brought to the room nor were there anything more than two bath towels provided at the beginning of my stay.

The hotel advertised breakfast, but what was offered was very disappointing. There were slices of bread with no butter or anything to put on them, hot water to make instant coffee, and one type of cereal with milk. The breakfast area was also disorganized. Calling this “breakfast included” felt misleading, and I wish the listing had described it more accurately.

Roaches everywhere and they stole my $60 deposit

This is the worst hotel I have stayed in. I rented two rooms. One room they power didn't work; none of the outlets worked in room 215. I got there so late from driving 4 hours that I was so upset. The next morning I tell the man in the front all he said was I know. But you have two rooms. It shouldn't matter I have one room with no power. Second the bathroom was not cleaned there was the other person condition and shampoo full of women hair all over the shower. The guy said I had to disconnect the Television to charge our phones. That's the only outlet that works. Horrible dirty no one came the next morning to clean the room. We didn't have any towels or face towels.

Affordable Locks were broken, toilet was broken, windows were broken.

Hotel was not the cleanest, air unit was broken, couldn’t read the bottom on it!, they don’t offer face towels only bath towels, water in the shower was backing up as you were taken a shower, everything in the room just look old and very outdated!

Bad

Disappointing

I am extremely disappointed with my stay on this hotel. I was greeted by a rude receptionist. The hotel was durty, and smeeled rancid. There were roaches in the room. Only 1 light worked there was no chairs and you only get 1 towel which was dingy and stained.The AC seemed to be on a timer because it only worked for 2or 3 minutes every half our or so and the room was extremely hot. The fixtures were broken the curtains were off set and did not closed all the way I wanted to leave but there was no refund and I had prepaid $124 dollars for my stay. They charged me $30 dollars for a parking spot that was surrounded by homeless and only holds about 10 cars is durty and smelled like pee. And on top of it all they claimed to have free breakfast and wifi but the wifi did not work and the breakfast consisted of one box of cereal, some milk, instant coffe and white sandwich bread that you couldn't even toast because the toaster was dirty and did not worked properly. There was no butter or jam to put on the bread. I have pictures to proof my claims. Worse experience ever.

Nothing I am extremely disappointed with my stay on this hotel. I was greeted by a rude receptionist. The hotel was durty, and smeeled rancid. There were roaches in the room. Only 1 light worked there was no chairs and you only get 1 towel which was dingy and stained.The AC seemed to be on a timer because it only worked for 2or 3 minutes every half our or so and the room was extremely hot. The fixtures were broken the curtains were off set and did not closed all the way I wanted to leave but there was no refund and I had prepaid $124 dollars for my stay. They charged me $30 dollars for a parking spot that was surrounded by homeless and only holds about 10 cars is durty and smelled like pee. And on top of it all they claimed to have free breakfast and wifi but the wifi did not work and the breakfast consisted of one box of cereal, some milk, instant coffe and white sandwich bread that you couldn't even toast because the toaster was dirty and did not worked properly. There was no butter or jam to put on the bread. I have pictures to proof my claims. Worse experience ever.

Great location Didn’t seem very secure and not particularly clean

H

We had to leave in the middle of the night because we were being overrun by cockroaches!! They were crawling on us in the bed and when we turned on the lights, we saw several in the bed, on the counters and in the bathroom!! DO NOT STAY HERE!!!

The property are in a very good location and the reception is a Philippine guy Jun is very nice he should run that place . Unfortunately all the rest , the room at first looked alright and it wouldn’t be as bad if the cleaner would clean properly the shower had boot prints and was clearly not cleaned neither the toilet , the linen has stain on it and the bed was lik 100 years old everything seems really dirty and lot of bugs . When I mentioned they sprayed the room that day and changed the linen but the other receptionist guy when I went to him to show he accused us that it wasn’t like this and no one else complained about the room before . I found that . He even didn’t looked at as when I was trying to speak with him very rude and childish attitude, Jun treated as really well and showed care . The breakfast have milk toast and cereal coffee but no butter and milk always run out with a bit of care the hotel could look much better . But like this if the staff left to do what they want and they don’t care it’s not gonna work , cleaning is the most important no matter what they should check the rooms before they give out .

Poor